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Quality of Experience pp 395–410Cite as

Perception of Quality Changes in Wireless Networks

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Part of the book series: T-Labs Series in Telecommunication Services ((TLABS))

Abstract

Over the top services so far discussed in this book, such as speech and video telephony, gain the attention of mobile users, who nowadays do not expect the connectivity only, but also demand for Quality of Experience (QoE). In this sense, the concept of an “always best connected” mobile user faces new challenges. Nomadic use of services and heterogeneity of technology make it impossible to constantly provide the highest transmission quality. As a matter of fact, intelligent management of quality is required and to be successfully in doing so, QoE in heterogeneous networks must be explored and user perception of changing quality must be understood. This chapter addresses user perception of quality while using speech and video telephony in heterogeneous wireless networks. It is in particular focused on user perception of quality changes due to switching between networks, codecs, and encoding bit rates during an ongoing transmission. This knowledge is inevitable for a perception-based design of service and mobility management in modern networks.

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Author information

Authors and Affiliations

  1. Quality and Usability Lab, Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Blazej Lewcio & Sebastian Möller

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  1. Blazej Lewcio
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  2. Sebastian Möller
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Correspondence to Blazej Lewcio .

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Editors and Affiliations

  1. Quality and Usability Lab Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Sebastian Möller

  2. Assessment of IP-based Applications Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Alexander Raake

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Lewcio, B., Möller, S. (2014). Perception of Quality Changes in Wireless Networks. In: Möller, S., Raake, A. (eds) Quality of Experience. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-319-02681-7_27

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  • DOI: https://doi.org/10.1007/978-3-319-02681-7_27

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-02680-0

  • Online ISBN: 978-3-319-02681-7

  • eBook Packages: EngineeringEngineering (R0)

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