Motivation and Introduction

Abstract

In this chapter, we provide a motivation for the upcoming chapters of the book. We discuss how the concept of Quality of Experience (QoE) has evolved during the last decades, resulting in a need for a common terminology, as well as the need for applying the identified concepts to new applications and services. The first issue was already addressed by the “Qualinet White Paper on Definitions of Quality of Experience”, the history of which will be briefly reviewed, but due to its very nature that White Paper could not cover all concepts, applications and methods in sufficient depth in order to be helpful for scientists and practitioners alike. We hope to overcome this limitation with the present book, and present an outline of the contents and the relationships between individual chapters.