Abstract
This chapter focuses on building a framework for classifying e-Government projects according to concepts such as activities, stakeholder relationships and types and information system typologies. We examine public administration models and their need for adequate information system support, discussing the reasons why the ICTs still only provide limited support to government activities. We identify four public administration typologies and the information system models that best fit them in terms of information exchange needs and use. To identify different ICT strategies in public administration, we propose a classification of social systems according to integration level parameters.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
W.R. Boswell, R.D. Zimmerman, B.W. Swider, Employee job search: toward an understanding of search context and search objectives. J. Manag. 38(1), 129–163 (2012)
M. Cesarini, M.G. Fugini, P. Maggiolini, M. Mezzanzanica, K. Nanini, A solution to knowledge management in information-based services based on Coopetition, a case study concerning work market services, in Interdisciplinary Aspects of Information systems Studies, ed. by A. D’Atri, M. De Marco, N. Casalino (Physica-Verlag, Springer, Heidelberg, 2008), pp. 189–196
F. De Cindio, Guidelines for designing deliberative digital habitats: learning from e-Participation for open data initiatives. J. Commun. Inform. 8(2), (2012)
F. De Cindio, C. Peraboni, in Building digital participation hives: toward a local public sphere, ed. by M. Foth, L. Forlano, C. Satchell, M. Gibbs. From social butterfly to engaged citizen: urban informatics, social media, ubiquitous computing, and mobile technology to support citizen engagement, (MIT press, Cambridge, 2011), pp. 93–112
M. Fugini, A service integration platform for the labor market, in Proceedings of ICEIS Conference, Milano, 6–10 May 2009. Lecture Notes in Business Information Processing, 24, vol. III, (2009), pp. 445–455
A. Hevner, S. March, J. Park, S. Ram, Design science in information systems research. MIS. Q. 28(1), 75–105 (2004)
T. Kuhn, The Structure of Scientific Revolutions (University of Chicago, Chicago, 1996)
J. Lee, 10 year retrospect on stage models of e-Government: a qualitative meta-synthesis. Gov. Inf. Q. 27, 220–230 (2010)
E. Liikanen, e-Government and the European Union, UPGrade, IV(2) 2003
J. Millard, The (r)e-balancing of Government, UPGrade, IV(2) 2003
W. Orlikowski, C. Iacono, Desperately seeking the “IT” in IT re-search—a call to theorizing the it artifact. Inf. Syst. Res. 12(2), 121–134 (2001)
Further Readings
S. Coleman, J.G. Blumler, The Internet and Democratic Citizenship: Theory (Cambridge University Press, Practice and Policy, Cambridge, 2009)
P. Copeland, B. ter Haar, A toothless bite? the effectiveness of the european employment strategy as a governance tool. J. Eur. Soc. Policy. 23(1), 21–36 (2013)
M. Fugini, P. Maggiolini, R. Salvador Vallès, Public innovative ICT based employment services success factors—test cases in Lombardy and in Catalonia, in Organizational Change and Information Systems. Lecture Notes in Information Systems and Organization, (Springer, 2013) pp. 41–49
D. Gregg, U. Kulkarni et al., Understanding the philosophical underpinnings of software engineering research in information systems. Inf. Sys. Front. 3(2), 169–183 (2001)
A. Gronlund, What’s In a Field—Exploring the e-Government Domain, in Proceedings of the 38th Annual Hawaii International Conference on System Sciences. (2005)
Servei de Ocupaciò de Catalunya, Employment Service Report 2011 (Generalitat de Catalunya, Barcelona, 2012)
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2014 The Author(s)
About this chapter
Cite this chapter
Fugini, M.G., Maggiolini, P., Valles, R.S. (2014). Framework. In: e-Government and Employment Services. SpringerBriefs in Applied Sciences and Technology(). Springer, Cham. https://doi.org/10.1007/978-3-319-02030-3_2
Download citation
DOI: https://doi.org/10.1007/978-3-319-02030-3_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-02029-7
Online ISBN: 978-3-319-02030-3
eBook Packages: Computer ScienceComputer Science (R0)