Skip to main content

ICT and its Role in Sustainable Tourism Development

  • Conference paper
Information and Communication Technologies in Tourism 2010

Abstract

The paper discusses an investigative study into the uses and applications of information and communication technology for sustainable tourism development. It develops the proposition that use of such technologies can be a practical approach which destinations may use to mitigate some of tourism’s negative impacts. Adopting a destination-focused perspective and through the undertaking of a worldwide study, this research examined how ICT can be used in the management of sustainable tourism. It presents an array of ICT-based tools/applications for use by destination managers and discusses the opportunities in destination management for applying ICT to Sustainable Tourism Development.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Becken, S. (2002). Analysing international tourist flows to estimate energy use associated with air travel. Journal of Sustainable Tourism, 10(2), 114–131.

    Article  Google Scholar 

  • Bramwell, B., & Lane, B. (2000). Collaboration and partnerships in tourism planning. In: B. Bramwell & B. Lane (Eds.), Tourism collaboration and partnerships: politics, practice and sustainability (pp. 1–19). Clevedon: Channel View Publications.

    Google Scholar 

  • Bramwell, B., & Lane, B. (2009). Economic cycles, times of change and sustainable tourism. Journal of Sustainable Tourism, 17(1), 1–4.

    Article  Google Scholar 

  • Bryman, A., & Bell, E.(2007). Business research methods 2 nd ed. Oxford: Oxford University Press.

    Google Scholar 

  • Buhalis, D., & O’Connor, P. (2006). Information communication technology — revolutionizing tourism. In: D. Buhalis & C. Costa (Eds.), Tourism management dynamics: trends, management, tools (pp. 196–209). Oxford: Elsevier Ltd.

    Chapter  Google Scholar 

  • Butler, R. W. (2006). The tourism area life cycle. Clevedon: Channel View Publications.

    Google Scholar 

  • Ceron, J.P., & Dubois, G. (2003). Tourism and sustainable development indicators: The gap between theoretical demands and practical achievements. Current Issues in Tourism 6(1), 54–75.

    Article  Google Scholar 

  • Choi, H., & Sirakaya, E. (2006). Sustainability indicators for managing community tourism. Tourism Management, 27(6), 1274–1289.

    Article  Google Scholar 

  • Cooper, D. R., & Schindler, S. P. (2003). Business research methods. New York: McGraw-Hill/Irwin.

    Google Scholar 

  • Cooper, C., Ruhanen, L., & Craig-Smith, S. (2004). Developing a knowledge management approach to tourism research. Paper presented at The Tourism State of the Art II Conference. Glasgow: University of Strathclyde.

    Google Scholar 

  • Din, H. K. 1996. Tourism development: still in search of a more equitable mode of local involvement. Progress in Tourism and Hospitality Research, 2(3&4), 273–281.

    Google Scholar 

  • El-Gayar, O. F., & Fritz, B. D. (2006). Environmental management information systems (EMIS) for sustainable development: a conceptual overview. Communications of the Association for Information Systems, 17, 756–784.

    Google Scholar 

  • Elliott-White, M., & Finn, M. (1998). Growing in sophistication: the application of geographical information system in post-modern tourism marketing. Journal of Travel & Tourism Marketing, 7(1), 65–84.

    Article  Google Scholar 

  • European Commission. (2006). A pocketbook of e-business indicators: A portrait of e-business in 10 sectors of the EU economy. Bonn: eBusiness Watch.

    Google Scholar 

  • Fuchs, M., & Höpken, W. (2005). Towards @Destination: a DEA-based decision support framework. In: A.J. Frew (Ed.), Information and Communication Technologies in Tourism 2005 (pp. 57–66). New York: Springer.

    Chapter  Google Scholar 

  • Garrod, B., & Fyall, A. (1998). Beyond the rhetoric of sustainable tourism? Tourism Management, 19(3), 199–212.

    Article  Google Scholar 

  • Gilbert, A., Hoa, N., & Binh, V. (1998). A strategic model for using information technology in developing strategic tourism. Journal of Vietnam Studies, 1(1), 1–17.

    Google Scholar 

  • Gössling, S. (2002). Global environmental consequences of tourism. Global Environmental Change, 12(4), 283–302.

    Article  Google Scholar 

  • Gratzer, M., Werthner, H., & Winiwarter, W. (2004). E-business in tourism. International Journal of Electronic Business, 2(5), 450–459.

    Article  Google Scholar 

  • Hardy, L. A., & Beeton, S. (2001). Sustainable tourism or maintainable tourism: managing resources for more than average outcomes. Journal of Sustainable Tourism, 9(3), 168–192.

    Article  Google Scholar 

  • Kelly, J., & Williams, P. W. (2007). Modelling tourism destination energy consumption and greenhouse gas emissions: Whistler, British Columbia, Canada. Journal of Sustainable Tourism, 15(1), 67–90.

    Article  Google Scholar 

  • Lau, G., & McKercher, B. (2007). Understanding tourist movements patterns in a destination: A GIS approach. Tourism and Hospitality Research, 7 (1), 39–49.

    Article  Google Scholar 

  • Lew, A., & McKercher, B. (2005). Modeling tourist movements: a local destination analysis. Annals of Tourism Research, 33(2), 403–423.

    Article  Google Scholar 

  • Liburd, L. J. (2005). Sustainable tourism and innovation on mobile tourism services. Tourism Review International, 9(2), 107–118.

    Article  Google Scholar 

  • Manning, R. (2005). The limits of tourism in parks and protected areas: managing carrying capacity in the U.S. National Parks. In C. Ryan, S.J. Page & M. Aicken (Eds.), Taking tourism to the limits: issues, concepts and managerial perspectives (pp. 129–139). Oxford: Elsevier Ltd.

    Google Scholar 

  • Manning, E.W., & Dougherty, T.D. (2000). Planning sustainable tourism destinations. Tourism Recreation Research, 25 (2), 3–14.

    Google Scholar 

  • Martin, S. B., & Uysal, M. (1990). An examination of the relationship between carrying capacity and the tourism lifecycle: Management and policy implications. The Journal of Environmental Management, 31(4), 327–333.

    Article  Google Scholar 

  • Milne, S. (1987). The Cook Islands tourist industry: Ownership and planning. Pacific Viewpoint 28(2), 119–38.

    Google Scholar 

  • Milne, S., & Ateljevic, I. (2001). Tourism, economic development and the global-local nexus: theory embracing complexity. Tourism Geographies, 3, (4), 369–393.

    Article  Google Scholar 

  • Miller, G., & Twining-Ward, L. (2005). Monitoring for a sustainable tourism transition: the challenge of developing and using indicators. Wallingford: CABI Publishing.

    Book  Google Scholar 

  • Moore, M., & Bordeleau, D. (2001). The environmental management information system (EMIS) of the intelligent environmental management system. Available from: http://www.eco-web.com/editorial/00044.html [Accessed May 3 2007].

    Google Scholar 

  • Moscardo G. (1998). Interpretation and sustainable tourism: functions, examples and principles. The Journal of Tourism Studies, 9(1), 2–13.

    Google Scholar 

  • Moscardo, G., & Walker, K. (2006). The impact of interpretation on passengers of expedition cruises. In R.K. Dowling (Ed.), Cruise Ship Tourism (pp. 105–114). London, CABI Publishing.

    Google Scholar 

  • Mowforth, M., & Munt, I. (1998). Tourism and sustainability: new tourism in the third world. London: Routledge.

    Google Scholar 

  • Nodder, C., Mason, D., Ateljevic, J., & Milne, S. (2003). ICT adoption and use in New Zealand’s small and medium tourism enterprises: a cross sectoral perspective. In A.J. Frew, M. Hitz, & P. O’Connor (Eds.), Information and Communication Technologies in Tourism 2003 (pp. 355–363). New York: Springer.

    Google Scholar 

  • Rogers, E. M. (1983). Diffusion of innovations 3rd ed. London: Collier Macmillan Publishers.

    Google Scholar 

  • Ruhanen, L. (2008). Progressing the sustainability debate: a knowledge management approach to sustainable tourism planning. Current Issues in Tourism, 11(5), 429–455.

    Article  Google Scholar 

  • Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experiencebased tourism. Tourism Management, 24(1), 35–43.

    Article  Google Scholar 

  • Tourism Sustainability Group. (2007). Action for more sustainable European tourism: report of the Tourism Sustainability Group. Geneva: European Commission.

    Google Scholar 

  • United Nations World Tourism Organisation. (2004). Indicators of sustainable development for tourism destinations: a guidebook. Madrid: United Nations World Tourism Organisation.

    Google Scholar 

  • van der Duin, R., & van Marwijk, R. (2006). The implementation of an environmental management system for Dutch tour operators: an actor-network perspective. Journal of Sustainable Tourism, 14(5), 449–472.

    Article  Google Scholar 

  • Xiao, H. (2006). Towards a research agenda for knowledge management in tourism. Tourism and Hospitality Planning & Development, 3(2), 143–157.

    Article  Google Scholar 

  • Yuan, Y., Gretzel, U., & Fesenmaier, D. (2006). The role of information technology use in American convention and visitors bureaus. Tourism Management, 27(2), 326–341.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag/Wien

About this paper

Cite this paper

Ali, A., Frew, A.J. (2010). ICT and its Role in Sustainable Tourism Development. In: Gretzel, U., Law, R., Fuchs, M. (eds) Information and Communication Technologies in Tourism 2010. Springer, Vienna. https://doi.org/10.1007/978-3-211-99407-8_40

Download citation

Publish with us

Policies and ethics