Abstract
The purpose of this paper is to address self-reporting as performance measurements. The PMM system in the case organisation works well with automated performance measurements, but as self-reporting is implemented, the implications are not known. The authors collected qualitative data in a single unit of a Norwegian light-metal production company. The authors show that although the employees are highly engaged in their job, successful implementation of self-reporting on HSE and digital security is challenging with existing cultural barriers. The research performed is limited to a single-case study. Further research in other organisations implementation of self-reporting is required to confirm our findings. This paper contributes to research on PMM with a behavioural approach and further explores the interplay and balancing of social and technical controls, as called for by Smith & Bititci (2017). This paper integrates organisational and sociotechnical theory into their framework. The integrated framework is used to identify barriers for self-reporting at the case organisation.
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Nyberg, J., Larsen, S.S. (2023). Sociotechnical Approach to Self-reporting in PMM Systems for HSE and Digital Security. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. APMS 2023. IFIP Advances in Information and Communication Technology, vol 689. Springer, Cham. https://doi.org/10.1007/978-3-031-43662-8_7
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