Abstract
With burgeoning interest in the industry and among citizens about the potential of human-AI partnerships [10], academic researchers have been pushing the frontier of new modalities of peer-level and ad-hoc human-agent collaboration [5, 11]. We are particularly interested in research on agents representing human users in negotiating deals with other human and autonomous agents [9]. We present the design motivation and critical components of the conversational aspect of our agents entry into the Human-Agent League of the Automated Negotiation Agent Competition. We explore how language can be used to promote human’s likeability, even in the domain of a competitive negotiation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
This protocol is a variation of the Strict alteration protocol, in which agents take alternate turns and in each turn an agent selects one resource from the set of resources not yet allocated. Selected resource is removed from the negotiation set [2].
References
Baarslag, T., Gerding, E.H.: Optimal incremental preference elicitation during negotiation. In: Twenty-Fourth International Joint Conference on Artificial Intelligence, pp. 3–9 (2015)
Brams, S.J., Taylor, A.D.: The Win-Win Solution: Guaranteeing Fair Shares to Everybody. WW Norton & Company, Boston (2000)
Crowston, K.: Amazon mechanical turk: a research tool for organizations and information systems scholars. In: Bhattacherjee, A., Fitzgerald, B. (eds.) IS &O 2012. IAICT, vol. 389, pp. 210–221. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-35142-6_14
Dellermann, D., Calma, A., Lipusch, N., Weber, T., Weigel, S., Ebel, P.: The future of human-ai collaboration: a taxonomy of design knowledge for hybrid intelligence systems. arXiv preprint arXiv:2105.03354 (2021)
Hafızoğlu, F.M., Sen, S.: The effects of past experience on trust in repeated human-agent teamwork. In: Proceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems, pp. 514–522. International Foundation for Autonomous Agents and Multiagent Systems (2018)
Kamar, E.: Directions in hybrid intelligence: complementing AI systems with human intelligence. In: IJCAI, pp. 4070–4073 (2016)
Mell, J., Gratch, J.: Iago: interactive arbitration guide online. In: AAMAS, pp. 1510–1512 (2016)
Nazari, Z.: Automated Negotiation with Humans. Ph.D. thesis, University of Southern California (2017)
Rosenfeld, A., Zuckerman, I., Segal-Halevi, E., Drein, O., Kraus, S.: Negochat-a: a chat-based negotiation agent with bounded rationality. Auton. Agents Multi-Agent Syst. 30(1), 60–81 (2016)
Seeber, I., et al.: Machines as teammates: a research agenda on AI in team collaboration. Inf. Manag. 57(2), 103174 (2020)
Stone, P., Kaminka, G.A., Kraus, S., Rosenschein, J.S.: Ad hoc autonomous agent teams: collaboration without pre-coordination. In: AAAI (2010)
Verhagen, T., Van Nes, J., Feldberg, F., Van Dolen, W.: Virtual customer service agents: using social presence and personalization to shape online service encounters. J. Comput.-Mediat. Commun. 19(3), 529–545 (2014)
Xu, B., Hale, J.A., Pritchard, S., Sen, S.: An application of the infinite framework in a human-agent negotiation competition. In: Proceedings of the 8th International Conference on Human-Agent Interaction, pp. 32–40 (2020)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Peasley, D., Xu, B., Abuhaimed, S., Sen, S. (2023). Design of Conversational Components to Facilitate Human-Agent Negotiation. In: Aydoğan, R., Criado, N., Lang, J., Sanchez-Anguix, V., Serramia, M. (eds) PRIMA 2022: Principles and Practice of Multi-Agent Systems. PRIMA 2022. Lecture Notes in Computer Science(), vol 13753. Springer, Cham. https://doi.org/10.1007/978-3-031-21203-1_38
Download citation
DOI: https://doi.org/10.1007/978-3-031-21203-1_38
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-21202-4
Online ISBN: 978-3-031-21203-1
eBook Packages: Computer ScienceComputer Science (R0)