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The Controller’s New Role in Significant Transformations

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Transforming Public and Private Sector Organizations

Part of the book series: Future of Business and Finance ((FBF))

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Abstract

This chapter looks at the contributions Finance can make in transformation projects. They go way beyond traditional “number crunching” or “bean counting.” The contributions I discuss here are based on a modern understanding of Finance, which sees a more comprehensive role for the Finance function by tying the organizational silos together and by providing more strategic support. In particular, I will discuss the following contributions:

  1. 1.

    Support decision-making by improving decision-making processes

  2. 2.

    Support the organization in dealing with VUCA challenges in an appropriate way

  3. 3.

    Become the “challenger in chief” and challenge management’s view by facilitating task-oriented conflicts

  4. 4.

    Support communication

  5. 5.

    Coordinate and monitor initiatives with program controlling skills

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Notes

  1. 1.

    First book: Wollmann, P.; Kühn, F.; Kempf, M. (Eds.): Three Pillars of Organization and Leadership in Disruptive Times – Navigating Your Company Successfully through the 21st Century Business World. Cham: Springer Nature, © 2020.

    Second book: Wollmann, P.; Kühn, F.; Kempf, M.; Püringer, R. (Eds.): Organization and Leadership in Disruptive Times – Design and Implementation of the 3-P-Model. Cham: Springer Nature, © 2021.

  2. 2.

    The definition is based on Ron Ashkenas: We Still Don’t Know the Difference Between Change and Transformation, HBR January 15, 2015, https://hbr.org/2015/01/we-still-dont-know-the-difference-between-change-and-transformation.

  3. 3.

    The acronym VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity.

  4. 4.

    For a detailed description of this role see Babette Drewniok: Der Controller als VUCA-Pathfinder, in: Controller Magazin 06, 2021, pp. 29–35.

  5. 5.

    An example within the EU would be the EU taxonomy concerning climate and environmental objectives.

  6. 6.

    Both methods are described in Chip Heath/Dan Heath: Decisive – How to Make Better Choices in Life and Work, 2013.

  7. 7.

    For a summary see for example Morten T. Hansen: How John F. Kennedy Changed Decision Making for Us All, https://hbr.org/2013/11/how-john-f-kennedy-changed-decision-making. For a more detailed discussion see Michael A. Roberto: Why Great Leaders Don’t Take Yes for an Answer – Managing for Conflict and Consensus, 2nd revised edition, 2013.

  8. 8.

    The German word “alternativlos” means that there are no alternatives to the option chosen.

  9. 9.

    See Aswath Damodaran: Narrative and Numbers – The Value of Stories in Business, 2017, for a more detailed discussion.

References

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Correspondence to Babette Drewniok .

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Drewniok, B. (2022). The Controller’s New Role in Significant Transformations. In: Wollmann, P., Püringer, R. (eds) Transforming Public and Private Sector Organizations. Future of Business and Finance. Springer, Cham. https://doi.org/10.1007/978-3-031-06904-8_10

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