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MyLYL: Towards Flexible Interaction Design for Operator Assistance Systems

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  • First Online:
Sense, Feel, Design (INTERACT 2021)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13198))

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Abstract

Assistive systems in industrial assembly, such as cranes, hoists, and robotic arms are installed to reduce the ergonomic stress operators are exposed to. Whether such a system is suitable for a certain assembly step is currently evaluated based on ergonomic criteria. This does not seem sufficient as operators often choose not to use the assistive system. It is therefore important to ask why this is the case and what can be done to minimize the chances that support tools are not used.

To address the why-question, we ran contextual inquiries at three large production companies and used the results to design a simple scoring sheet to evaluate and compare the usability aspects of assistive systems in industrial assembly. This scoring sheet represents a design space: it provides an overview of different attention points relevant to the operators. As a first evaluation, we retroactively compared the (then) current to the desired situations in the visited companies. Further research is necessary to evaluate the design space and its representation.

Florian Heller—affiliated with Hasselt University - tUL - Flanders Make at the time of research.

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Notes

  1. 1.

    A new hoist has been installed since the visit that supports almost all panels and doors.

  2. 2.

    An example of continuous speed control is available at https://www.youtube.com/watch?v=GTKRwtfGzCo.

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Acknowledgments

Supported by the ICON project SmartHandler (grant number: HBC.2018.0251), funded by Flanders Make, the strategic center for the manufacturing industry in Flanders, Belgium.

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Authors and Affiliations

  1. Expertise Centre for Digital Media, Hasselt University - tUL - Flanders Make, Hasselt, Belgium

    Jan Van den Bergh & Florian Heller

Authors
  1. Jan Van den Bergh
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  2. Florian Heller
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Corresponding author

Correspondence to Jan Van den Bergh .

Editor information

Editors and Affiliations

  1. Polytechnic University of Bari, Bari, Italy

    Carmelo Ardito

  2. University of Bari Aldo Moro, Bari, Italy

    Rosa Lanzilotti

  3. Computer Science Department, University of Pisa, Pisa, Italy

    Alessio Malizia

  4. Reykjavik University, Reykjavik, Iceland

    Marta Larusdottir

  5. University of Cagliari, Caglieri, Italy

    Lucio Davide Spano

  6. Department of Information, University of Minho, Braga, Portugal

    José Campos

  7. Department of Communication, University of Copenhagen, Copenhagen, Denmark

    Morten Hertzum

  8. Fachbereich Informatik, Trier University of Applied Sciences, Trier, Germany

    Tilo Mentler

  9. ITI/Larsys, University of West London, London, UK

    José Abdelnour Nocera

  10. Knowledge Media Institute, Open University, Milton Keynes, UK

    Lara Piccolo

  11. University of Paderborn, Paderborn, Germany

    Stefan Sauer

  12. Faculty of Sciences, Department of Computer Science, Vrije Universiteit, Amsterdam, The Netherlands

    Gerrit van der Veer

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Cite this paper

Van den Bergh, J., Heller, F. (2022). MyLYL: Towards Flexible Interaction Design for Operator Assistance Systems. In: Ardito, C., et al. Sense, Feel, Design. INTERACT 2021. Lecture Notes in Computer Science, vol 13198. Springer, Cham. https://doi.org/10.1007/978-3-030-98388-8_11

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  • DOI: https://doi.org/10.1007/978-3-030-98388-8_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-98387-1

  • Online ISBN: 978-3-030-98388-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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