Abstract
E-commerce has seen a surge in growth in the wake of the ongoing pandemic and is gaining ground worldwide. Inherently, product reviews by customers have fueled purchasing decisions. Blockchain is a decentralized ledger technology where a history of transactions are managed in an immutable manner. This technology is gaining traction as a result of general distrust and fragmentation in centralized systems. This paper proposes a smart contract enabled decentralized reputation system on a permissioned blockchain for E-commerce reviews. We present an overview of the limitations of current reputation system. We show how our approach addresses the fragmentation and credibility issues of product reviews in current reputation systems.
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Kugblenu, C., Vuorimaa, P., Keller, B. (2022). Smart Contract Enabled Decentralized Reputation System for E-Commerce Reviews. In: Koucheryavy, Y., Balandin, S., Andreev, S. (eds) Internet of Things, Smart Spaces, and Next Generation Networks and Systems. NEW2AN ruSMART 2021 2021. Lecture Notes in Computer Science(), vol 13158. Springer, Cham. https://doi.org/10.1007/978-3-030-97777-1_3
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DOI: https://doi.org/10.1007/978-3-030-97777-1_3
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