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Potential Design Strategies Based on Communication Design and Art Therapy for User Experience in COVID-19

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HCI International 2021 - Late Breaking Papers: Design and User Experience (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 13094))

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Abstract

At present, the 2019 novel coronavirus (COVID-19) is seriously affecting everyone’s life, body and psychology. A review of relevant literature found that communication design (CD) and art therapy (AT) can bring immediate benefits to human health. However, the current CD focuses on the design of visual communication, and AT focuses on the methods and results of treatment, and rarely integrates the characteristics of the two to carry out healthy design interventions. Therefore, this paper aims to analyze the characteristics of CD and AT through the method of literature review, explore the potential positive effects of the integration of the two. And then start from the perspective of design and creation of cure, to design cures and think about potential interventions. Finally, a design strategy framework for experience under the epidemic will be constructed to enhance users’ experience during treatment and reduce the impact of the COVID-19 pandemic on mental health. By integrating the analysis results of CD and AT, this paper constructs a broad framework of design strategy from three levels: users, design and elements. First, the design process is driven from top to bottom by stakeholders. Then, the CD process is constructed based on the design thinking of user experience by integrating visual information and artistic media. Finally, several design elements including senses, experience, humanity, rhetoric, new media and digital technology are integrated into the design process to realize the communication, exchange and interaction of information, and to construct the intervention measures to cure by design.

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Acknowledgements

This research was funded by Guangdong Provincial Department of Science and Technology 2020-2021 Overseas Famous Teacher Project: 2020A1414010178. It was also funded by Guangzhou Philosophy and Social Science Planning 2020 Annual Project, Guangzhou, China, grant number 2020GZYB12.

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Authors and Affiliations

  1. School of Design, South China University of Technology, Guangzhou, 510006, People’s Republic of China

    Zhen Liu, Zulan Yang & Ke Zhang

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  1. Zhen Liu
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  2. Zulan Yang
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Editor information

Editors and Affiliations

  1. University of Creteand Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Department of Design, Federal University of Pernambuco, Recife, Brazil

    Marcelo M. Soares

  3. World Usability Day and Brandeis University, Newton Center, MA, USA

    Elizabeth Rosenzweig

  4. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  5. Tokyo University of Science, Tokyo, Saitama, Japan

    Sakae Yamamoto

  6. Tokyo City University, Tokyo, Japan

    Hirohiko Mori

  7. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

  8. Computer and Information Sciences, Towson University, Towson, MD, USA

    Gabriele Meiselwitz

  9. DePaul University, Chicago, IL, USA

    Xiaowen Fang

  10. San Jose State University, San Jose, CA, USA

    Abbas Moallem

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Liu, Z., Yang, Z., Zhang, K. (2021). Potential Design Strategies Based on Communication Design and Art Therapy for User Experience in COVID-19. In: Stephanidis, C., et al. HCI International 2021 - Late Breaking Papers: Design and User Experience. HCII 2021. Lecture Notes in Computer Science(), vol 13094. Springer, Cham. https://doi.org/10.1007/978-3-030-90238-4_9

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