Abstract
Many service systems such as transportation and logistics systems provide multimodal services with various resources, where how a service is provided to customers including the resources assigned to the service is often designed in advance of the service operations. However, due to increasing dynamics and uncertainty in certain situations, the needs for quickly designing and deploying ad hoc service systems in response to urgent and unexpected events occurred during the service provision have become significant. Motivated by this, we present a structural and functional design that supports Ad Hoc Multimodal Service System (AHMSS) deployment with a focus on a structure of the system, constraints governing the decisions involved in the system, and functions required for the system operation. The proposed design solution provides the basis for developing a decision support system for AHMSS deployment.
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The research has been partially funded by Airbus Defence & Space.
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Sung, I., Buderath, M., Nielsen, P. (2022). A Structural and Functional Design for Resource Deployments in Ad Hoc Multimodal Service Systems. In: González, S.R., et al. Distributed Computing and Artificial Intelligence, Volume 2: Special Sessions 18th International Conference. DCAI 2021. Lecture Notes in Networks and Systems, vol 332. Springer, Cham. https://doi.org/10.1007/978-3-030-86887-1_3
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DOI: https://doi.org/10.1007/978-3-030-86887-1_3
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