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Designing Cyber-Physical Production Systems for Industrial Set-Up: A Practice-Centred Approach

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Human-Computer Interaction – INTERACT 2021 (INTERACT 2021)

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Abstract

Industrial set-up has long been a focus of scientific research, largely because it entails substantial cost overhead for manufacturing companies. Whilst various efforts have been made to optimise this process, mainly in terms of time and other resources needed to accomplish it, to date little can be found in the HCI literature about how digital technologies can support workers who engage in it. This article sets out to addresses this gap in the literature by introducing a design case study carried out for the conception of a CPPS (Cyber-physical Production System) to support machine operators with industrial set-up. Our contribution is therefore threefold: first, we describe and discuss the results of an in-depth ethnographic study, carried out under the premises of the grounded design research paradigm, to uncover practices of machine operators to inform design. Second, we introduce a series of design implications drawn from those results. Finally, we demonstrate how those design implications have informed the participatory design activities pursued for the conception of the CPPS in question. In so doing, we advance the state of the art on the design of digital technologies to support people working with industrial set-up and open new research directions on the subject.

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Acknowledgements

The findings presented in the article have been generated as part of the Cyberrüsten 4.0 project funded by the European Union and EFRE.NRW through the grant EFRE-0800263. We are thankful for the financial support. We are also thankful to Professor M. Diaz Perez for her valuable comments and improvement suggestions on previous versions of this article.

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Authors and Affiliations

  1. Institute of Information Systems and New Media, University of Siegen, Siegen, Germany

    Aparecido Fabiano Pinatti de Carvalho, Sven Hoffmann & Volker Wulf

  2. Institute of Production Engineering, Industrial Science and Ergonomics, University of Siegen, Siegen, Germany

    Darwin Abele

  3. Siegen Institute of Small and Medium-Sized Companies, University of Siegen, Siegen, Germany

    Marcus Schweitzer

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  1. Aparecido Fabiano Pinatti de Carvalho
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  2. Sven Hoffmann
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  3. Darwin Abele
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  4. Marcus Schweitzer
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  5. Volker Wulf
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Correspondence to Aparecido Fabiano Pinatti de Carvalho .

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Editors and Affiliations

  1. Department of Electrical and Information Engineering, Polytechnic University of Bari, Bari, Italy

    Carmelo Ardito

  2. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Rosa Lanzilotti

  3. Computer Science Department, University of Pisa, Pisa, Italy

    Alessio Malizia

  4. Department of Computer Science, University of York, York, UK

    Helen Petrie

  5. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Antonio Piccinno

  6. Computer Science Department, University of Bari Aldo Moro, Bari, Italy

    Giuseppe Desolda

  7. Microsoft Research, Redmond, WA, USA

    Kori Inkpen

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de Carvalho, A.F.P., Hoffmann, S., Abele, D., Schweitzer, M., Wulf, V. (2021). Designing Cyber-Physical Production Systems for Industrial Set-Up: A Practice-Centred Approach. In: Ardito, C., et al. Human-Computer Interaction – INTERACT 2021. INTERACT 2021. Lecture Notes in Computer Science(), vol 12932. Springer, Cham. https://doi.org/10.1007/978-3-030-85623-6_38

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