Abstract
This paper presents an interaction paradigm for the design of chatbots. Its novelty is the completion of conversational patterns that progressively guide the design activity and provide an interactive, immediate representation of the conversation under construction. Thanks to the automatic generation of code, the paradigm facilitates the rapid prototyping of the conversational UI, thus it empowers non-programmers to master the design process. The paper also illustrates some preliminary user studies and discusses some lessons learned for the definition of interactive paradigms for the design of conversational UIs.
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Acknowledgment
This work is partially supported by the Italian Ministry of University and Research (MIUR) under grant PRIN 2017 “EMPATHY: EMpowering People in deAling with internet of THings ecosYstems”.
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Piro, L., Desolda, G., Matera, M., Lanzilotti, R., Mosca, S., Pucci, E. (2021). An Interactive Paradigm for the End-User Development of Chatbots for Data Exploration. In: Ardito, C., et al. Human-Computer Interaction – INTERACT 2021. INTERACT 2021. Lecture Notes in Computer Science(), vol 12935. Springer, Cham. https://doi.org/10.1007/978-3-030-85610-6_11
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