Skip to main content
SpringerLink
Log in

A Chatbot that Uses a Multi-agent Organization to Support Collaborative Learning

  • Conference paper
  • First Online:
HCI International 2021 - Posters (HCII 2021)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1421))

Included in the following conference series:

Abstract

This work investigates and apply the use of a multi-agent system to assist in the coordination of group tasks, specifically in educational environments, in which the interaction occurs indirectly, that is, asynchronously. The system has a web interface integrated with a chatbot for more natural interaction. The chatbot communicates with the multi-agent system that is responsible for the organization of the group, that is, it contains information about the tasks and members of the groups, in addition to restrictions that can be imposed according to the organization of the group, and it is also able to return the requested information in natural language through the chatbot. This approach was validated in a practical undergraduate course of software engineering. The students assessed the functionalities and usability of the system while working in groups in order to develop software collaboratively. Our system was used to assist students in a real project. With this assessment, it was found that the system was able to support the development of the group tasks, ensuring quick and consistent responses to the student’s request.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Allaymoun, M.H., Trausan-Matu, S.: Analysis of collaboration in computer supported collaborative learning chat using rhetorical schemas. In: Proceedings of the International Conference on Information and Communication Systems, pp. 39–44 (2016)

    Google Scholar 

  2. Andrejczuk, E., Rodríguez-Aguilar, J.A., Roig, C., Sierra, C.: Synergistic team composition. In: Proceedings of the Conference on Autonomous Agents and Multiagent Systems, pp. 1463–1465 (2017)

    Google Scholar 

  3. Boissier, O., Bordini, R.H., Hübner, J.F., Ricci, A., Santi, A.: Multi-agent oriented programming with JaCaMo. Sci. Comput. Program. 78, 747–761 (2013)

    Article  Google Scholar 

  4. El Fallah Seghrouchni, A., Dix, J., Dastani, M., Bordini, R.H. (eds.): Multi-Agent Programming. Springer, Boston (2009). https://doi.org/10.1007/978-0-387-89299-3

    Book  MATH  Google Scholar 

  5. Bordini, R.H., Hübner, J.F., Wooldridge, M.: Programming Multi-Agent Systems in AgentSpeak using Jason. Wiley, Hoboken (2007)

    Book  Google Scholar 

  6. Brazier, F.M.T., Mobach, D.G.A., Overeinder, B.J., Wijngaards, N.: Supporting life cycle coordination in open agent systems. In: Proceedings of the MAS Problem Spaces Workshop at AAMAS, pp. 1–4 (2002)

    Google Scholar 

  7. Ferschke, O., Tomar, G., Rosé, C.P.: Adapting collaborative chat for massive open online courses: lessons learned. In: Proceedings of the International Conference on Artificial Intelligence in Education, pp. 13–18 (2015)

    Google Scholar 

  8. Hübner, J.F., Sichman, J.S., Boissier, O.: Developing organised multiagent systems using the MOISE+ model: programming issues at the system and agent levels. Int. J. Agent-Oriented Softw. Eng. 1, 370–395 (2007)

    Article  Google Scholar 

  9. Huhns, M.N., Stephens, L.M.: Multiagent Systems and Societies of Agents, chap. 2, pp. 79–120. Massachusetts Institute of Technology Press, Cambridge (1999)

    Google Scholar 

  10. Islam, A.B.M.T., Flint, J., Jaecks, P., Cap, C.H.: A proficient and versatile online student-teacher collaboration platform for large classroom lectures. Int. J. Educ. Technol. High. Educ. 14(1), 1–13 (2017). https://doi.org/10.1186/s41239-017-0067-9

    Article  Google Scholar 

  11. King, A.: Structuring peer interaction to promote high-level cognitive processing. Theory Pract. 41, 33–39 (2002)

    Article  Google Scholar 

  12. Neto, A.J.M., Fernandes, M.A.: Chatbot and conversational analysis to promote collaborative learning in distance education. In: Proceedings of the International Conference on Advanced Learning Technologies, pp. 324–326 (2019)

    Google Scholar 

  13. Paikari, E., et al.: A chatbot for conflict detection and resolution. In: Proceedings of the 1st International Workshop on Bots in Software Engineering, pp. 29–33 (2019)

    Google Scholar 

  14. Tegos, S., Demetriadis, S.N.: Conversational agents improve peer learning through building on prior knowledge. Educ. Technol. Soc. 20(1), 99–111 (2017)

    Google Scholar 

Download references

Acknowledgments

This work was partially funded by the Portuguese Foundation for Science and Technology, project UIDB/00057/2020. The authors also gratefully acknowledge partial support from CAPES and CNPq.

Author information

Authors and Affiliations

  1. School of Technology, Pontifical Catholic University of Rio Grande do Sul, Av. Ipiranga, 6681, Porto Alegre, RS, Brazil

    Mateus da Silveira Colissi & Rafael H. Bordini

  2. CIDEHUS, University of Évora, Palácio do Vimioso Largo do Marquês de Marialva, no. 8, Évora, Portugal

    Renata Vieira

  3. Department of Informatics, Engineering, Robotics and Systems Engineering, University of Genova, Via Dodecaneso, 35, 16146, Genova, GE, Italy

    Viviana Mascardi

Authors
  1. Mateus da Silveira Colissi
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Renata Vieira
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Viviana Mascardi
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Rafael H. Bordini
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Mateus da Silveira Colissi .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  3. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Stavroula Ntoa

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

da Silveira Colissi, M., Vieira, R., Mascardi, V., Bordini, R.H. (2021). A Chatbot that Uses a Multi-agent Organization to Support Collaborative Learning. In: Stephanidis, C., Antona, M., Ntoa, S. (eds) HCI International 2021 - Posters. HCII 2021. Communications in Computer and Information Science, vol 1421. Springer, Cham. https://doi.org/10.1007/978-3-030-78645-8_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-78645-8_4

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78644-1

  • Online ISBN: 978-3-030-78645-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation