Skip to main content

Evaluating the Impact of Algorithm Confidence Ratings on Human Decision Making in Visual Search

  • Conference paper
  • First Online:
Human Interface and the Management of Information. Information Presentation and Visualization (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12765))

Included in the following conference series:

  • 1156 Accesses

Abstract

As the ability to collect and store data grows, so does the need to efficiently analyze that data. As human-machine teams that use machine learning (ML) algorithms as a way to inform human decision-making grow in popularity it becomes increasingly critical to understand the optimal methods of implementing algorithm assisted search. In order to better understand how algorithm confidence values associated with object identification can influence participant accuracy and response times during a visual search task, we compared models that provided appropriate confidence, random confidence, and no confidence, as well as a model biased toward over confidence and a model biased toward under confidence. Results indicate that randomized confidence is likely harmful to performance while non-random confidence values are likely better than no confidence value for maintaining accuracy over time. Providing participants with appropriate confidence values did not seem to benefit performance any more than providing participants with under or over confident models.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Biggs, A.T., Cain, M.S., Clark, K., Darling, E.F., Mitroff, S.R.: Assessing visual search performance differences between Transportation Security Administration Officers and nonprofessional visual searchers. Vis. Cognit. 21(3), 330–352 (2013). https://doi.org/10.1080/13506285.2013.790329

    Article  Google Scholar 

  • CireÅŸan, D., Meier, U., Masci, J., Schmidhuber, J.: A committee of neural networks for traffic sign classification. In: The 2011 International Joint Conference on Neural Networks, pp. 1918–1921. IEEE, July 2011

    Google Scholar 

  • Cramer, H., et al.: The effects of transparency on trust in and acceptance of a content-based art recommender. User Mod. User-Adapt. Interact. 18(5), 455–496 (2008). https://doi.org/10.1007/s11257-008-9051-3

    Article  Google Scholar 

  • Druzhkov, P.N., Kustikova, V.D.: A survey of deep learning methods and software tools for image classification and object detection. Pattern Recognit. Image Anal. 26(1), 9–15 (2016). https://doi.org/10.1134/S1054661816010065

    Article  Google Scholar 

  • Du, N., Huang, K.Y., Yang, X.J.: Not all information is equal: effects of disclosing different types of likelihood information on trust, compliance and reliance, and task performance in human-automation teaming. Hum. Factors 62(6), 987–1001 (2020). https://doi.org/10.1177/0018720819862916

    Article  Google Scholar 

  • Fuchs, F., Song, Y., Kaufmann, E., Scaramuzza, D., Duerr, P.: Super-human performance in gran turismo sport using deep reinforcement learning. arXiv preprint arXiv:2008.07971 (2020)

  • Gastelum, Z.N., et al.: Evaluating the cognitive impacts of errors from analytical tools in the international nuclear safeguards domain. In: Proceedings of the Institute of Nuclear Materials Management Annual Meeting, July 2020

    Google Scholar 

  • Goddard, K., Roudsari, A., Wyatt, J.C.: Automation bias: empirical results assessing influencing factors. Int. J. Med. Inf. 83(5), 368–375 (2014)

    Article  Google Scholar 

  • Goh, Y.C., Cai, X.Q., Theseira, W., Ko, G., Khor, K.A.: Evaluating human versus machine learning performance in classifying research abstracts. Scientometrics 125(2), 1197–1212 (2020). https://doi.org/10.1007/s11192-020-03614-2

    Article  Google Scholar 

  • Khasawneh, M.T., Bowling, S.R., Jiang, X., Gramopadhye, A.K., Melloy, B.J.: A model for predicting human trust in automated systems. Origins, 5 (2003)

    Google Scholar 

  • Keim, D.A., Mansmann, F., Schneidewind, J., Thomas, J., Ziegler, H.: Visual analytics: scope and challenges. In: Simoff, S.J., Böhlen, M.H., Mazeika, A. (eds.) Visual Data Mining. LNCS, vol. 4404, pp. 76–90. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-71080-6_6

    Chapter  Google Scholar 

  • Kneusel, R.T., Mozer, M.C.: Improving human-machine cooperative visual search with soft highlighting. ACM Trans. Appl. Percept. (TAP) 15(1), 1–21 (2017). https://doi.org/10.1145/3129669

    Article  Google Scholar 

  • Körber, M., Baseler, E., Bengler, K.: Introduction matters: manipulating trust in automation and reliance in automated driving. Appl. Ergon. 66, 18–31 (2018). https://doi.org/10.1016/j.apergo.2017.07.006

    Article  Google Scholar 

  • Lyons, J.B., Wynne, K.T., Mahoney, S., Roebke, M.A.: Trust and human-machine teaming: a qualitative study. In: Artificial Intelligence for the Internet of Everything, pp. 101–116. Academic Press (2019). https://doi.org/10.1016/b978-0-12-817636-8.00006-5

  • Minitab 19 Statistical Software: [Computer software]. State College, PA: Minitab, Inc. (2020). www.minitab.com

  • Merritt, S.M., Ilgen, D.R.: Not all trust is created equal: dispositional and history-based trust in human-automation interactions. Hum. Factors 50(2), 194–210 (2008). https://doi.org/10.1518/001872008X288574

    Article  Google Scholar 

  • Paolacci, G., Chandler, J., Ipeirotis, P.G.: Running experiments on amazon mechanical turk. Judgm. Decis. Mak. 5(5), 411–419 (2010). https://ssrn.com/abstract=1626226

  • Rice, S.: Examining single-and multiple-process theories of trust in automation. J. Gen. Psychol. 136(3), 303–322 (2009). https://doi.org/10.3200/GENP.136.3.303-322

    Article  Google Scholar 

  • Toreini, E., Aitken, M., Coopamootoo, K., Elliott, K., Zelaya, C.G., van Moorsel, A.: The relationship between trust in AI and trustworthy machine learning technologies. In: Proceedings of the 2020 Conference on Fairness, Accountability, and Transparency, pp. 272–283, January 2020. https://doi.org/10.1145/3351095.3372834

  • Wolfe, J.: When do I quit? The search termination problem in visual search. In: Dodd, M., Flowers, J. (eds.) The Influence of Attention, Learning, and Motivation on Visual Search. Nebraska Symposium on Motivation, pp. 183–208. Springer, New York (2012). https://doi.org/10.1007/978-1-4614-4794-8_8

  • Weyand, T., Kostrikov, I., Philbin, J.: PlaNet - photo geolocation with convolutional neural networks. In: Leibe, B., Matas, J., Sebe, N., Welling, M. (eds.) ECCV 2016. LNCS, vol. 9912, pp. 37–55. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-46484-8_3

    Chapter  Google Scholar 

  • Yin, M., Wortman Vaughan, J., Wallach, H.: Understanding the effect of accuracy on trust in machine learning models. In: Proceedings of the 2019 Chi Conference on Human Factors in Computing Systems, pp. 1–12, May 2019. https://doi.org/10.1145/3290605.3300509

Download references

Acknowledgements

Sandia National Laboratories is a multimission laboratory managed and operated by National Technology and Engineering Solutions of Sandia, LLC, a wholly owned subsidiary of Honeywell International Inc., for the U.S. Department of Energy’s National Nuclear Security Administration under contract DE-NA0003525. SAND2021-2142 C. This work was funded by Sandia National Laboratories’ Laboratory-Directed Research and Development program, through the Computational and Information Sciences investment area.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Zoe N. Gastelum .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 National Technology & Engineering Solutions of Sandia, LLC

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Jones, A.P. et al. (2021). Evaluating the Impact of Algorithm Confidence Ratings on Human Decision Making in Visual Search. In: Yamamoto, S., Mori, H. (eds) Human Interface and the Management of Information. Information Presentation and Visualization. HCII 2021. Lecture Notes in Computer Science(), vol 12765. Springer, Cham. https://doi.org/10.1007/978-3-030-78321-1_15

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-78321-1_15

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78320-4

  • Online ISBN: 978-3-030-78321-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics