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Competency Cataloging and Localization to Support Organizational Agility in BPM

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Business Process Management Workshops (BPM 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 397))

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Abstract

In this article, we describe a competency-based framework to support organizational agility within the context of business process management. We develop a generic methodology to integrate competency management to locate knowledgeable actors among the corporate employees and to find the right actors to perform the process tasks. This article exploits a competency catalog to register the corporate employees competencies and proposes a methodology to retrieve the knowledgeable actors from the database.

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Author information

Authors and Affiliations

  1. G-SCOP, Technology Institute of Grenoble, Grenoble, France

    Olivier Hotel, Lilia Gzara & Wafa Triaa

  2. LISTIC, Université Savoie Mont-Blanc, Annecy, France

    Hervé Verjus

Authors
  1. Olivier Hotel
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  2. Lilia Gzara
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  3. Hervé Verjus
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  4. Wafa Triaa
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Corresponding author

Correspondence to Lilia Gzara .

Editor information

Editors and Affiliations

  1. Universidad de Sevilla, Seville, Spain

    Adela Del Río Ortega

  2. Kühne Logistics University, Hamburg, Germany

    Henrik Leopold

  3. Universidade do Estado do Rio de Janeiro – UERJ, Rio de Janeiro, Brazil

    Flávia Maria Santoro

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Hotel, O., Gzara, L., Verjus, H., Triaa, W. (2020). Competency Cataloging and Localization to Support Organizational Agility in BPM. In: Del Río Ortega, A., Leopold, H., Santoro, F.M. (eds) Business Process Management Workshops. BPM 2020. Lecture Notes in Business Information Processing, vol 397. Springer, Cham. https://doi.org/10.1007/978-3-030-66498-5_5

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  • DOI: https://doi.org/10.1007/978-3-030-66498-5_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-66497-8

  • Online ISBN: 978-3-030-66498-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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