Artificial Intelligence and Its Impact on Public Management and Decision-Making

Abstract

Artificial Intelligence (AI) is a high-speed technology that influences our everyday lives. It is traditional to mean an artificial development of an intelligence that enables the learning, planification, perception, or process of natural language to create vast and ethical and socio-economic opportunities. As AI is a technology activated by the Internet, the Internet Society recognizes that an Internet with which people can trust is important to the creation of an opportunity and challenge associated with AI. At the same time, in this dynamic area, AI or machine learning problems are more common and involve concerns when it comes to users’ trust in the internet. This happens most frequently in goods and services. A variety of problems, including the socio-economic effects, concerns on openness, partiality, and accountability, new uses of data, health, ethical issues and how AI makes it easier to build new ecosystems, have to be addressed when it comes to dealing with AI. We plan to give policymakers and other players in the broader Internet ecosystem help in this chapter. Nonetheless, if it continues unabated some people find AI to be a threat to mankind. Others claim AI would create the possibility of mass unemployment, as opposed to past technological revolutions. This chapter describes the basics of the AI system, described key technology issues and challenges, examined the AI impacts on the performance of organizations and finally provided some guidelines for coping with this technology.