Abstract
There are discussions in the business architecture, enterprise architecture, process management, and IT communities regarding the relation between the concepts of capability and processes, their similarities and differences. Some practitioners claim that capability and processes are the same concept while other emphasize the differences. In this paper, we present a method that generates an explanatory model of the similarities and differences between the two concepts. To demonstrate the method, we apply the method to well-known definitions of both concepts. The aim of this paper is to present a pragmatic method that enables explanations of differences between the two concepts of process and capability and thereby support comparative discussions by business modelers, enterprise analysts and architecture framework designers. Besides explaining the differences between the two concepts the explanatory model highlights the particular benefits of using the capability concept.
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Tell, A.W., Henkel, M. (2020). Making Use of the Capability and Process Concepts – A Structured Comparison Method. In: Buchmann, R.A., Polini, A., Johansson, B., Karagiannis, D. (eds) Perspectives in Business Informatics Research. BIR 2020. Lecture Notes in Business Information Processing, vol 398. Springer, Cham. https://doi.org/10.1007/978-3-030-61140-8_12
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DOI: https://doi.org/10.1007/978-3-030-61140-8_12
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