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Institutionalizing Universal Design: Ηow Οrganizational Practices Can Promote Web Accessibility

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HCI International 2020 – Late Breaking Papers: Universal Access and Inclusive Design (HCII 2020)

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Abstract

This article examines organizational practices for ensuring that web content is designed to be usable by everyone – i.e., universal design – and accessible for persons with disabilities. Qualitative data from a case study of the Norwegian Broadcasting Corporation (NRK) demonstrates that barriers exist, which prevent persons with disabilities from using the web content produced by NRK. The results further demonstrate that although editorial employees at NRK have some awareness and knowledge of universal design and web accessibility principles, requirements and techniques, organizational practices including reporting, communication and training constrain opportunities for promoting and ensuring universal design and web accessibility.

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Authors and Affiliations

  1. Oslo Metropolitan University, Oslo, Norway

    G. Anthony Giannoumis & Lars Henrik Nordli

Authors
  1. G. Anthony Giannoumis
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  2. Lars Henrik Nordli
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Corresponding author

Correspondence to G. Anthony Giannoumis .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Greece

    Constantine Stephanidis

  2. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Greece

    Margherita Antona

  3. Tsinghua University, Beijing, China

    Qin Gao

  4. Chongqing University, Chongqing, China

    Jia Zhou

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Giannoumis, G.A., Nordli, L.H. (2020). Institutionalizing Universal Design: Ηow Οrganizational Practices Can Promote Web Accessibility. In: Stephanidis, C., Antona, M., Gao, Q., Zhou, J. (eds) HCI International 2020 – Late Breaking Papers: Universal Access and Inclusive Design. HCII 2020. Lecture Notes in Computer Science(), vol 12426. Springer, Cham. https://doi.org/10.1007/978-3-030-60149-2_8

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  • DOI: https://doi.org/10.1007/978-3-030-60149-2_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60148-5

  • Online ISBN: 978-3-030-60149-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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