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Silver Bullet for All Trust Issues? Blockchain-Based Trust Patterns for Collaborative Business Processes

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Business Process Management: Blockchain and Robotic Process Automation Forum (BPM 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 393))

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Abstract

In recent years, the advancing digitization and internationalization of business processes led to increasing inter-organizational collaboration. In such collaborative processes, different organizations work together towards a single objective. Usually, subprocesses carried out by one collaborator are beyond the domain of influence of all other collaborators. This leads to uncertainty regarding the execution of the collaborative business process. If collaborators still want to engage in the process, trust is needed. Several studies identified blockchain and distributed ledger technologies as a promising tool to enhance trust in business processes. Therefore, this paper proposes and analyzes a taxonomy of blockchain-based trust design patterns from a process-centric perspective. Process engineers can utilize the taxonomy as an overview of how the blockchain technology can enhance trust in collaborative processes.

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Author information

Authors and Affiliations

  1. Technische Universität Berlin, Berlin, Germany

    Marcel Müller

  2. Frankfurt School of Finance and Management, Frankfurt, Germany

    Nadine Ostern

  3. Centre for Future Enterprise, Queensland University of Technology, Brisbane, Australia

    Michael Rosemann

Authors
  1. Marcel Müller
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  2. Nadine Ostern
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  3. Michael Rosemann
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Corresponding author

Correspondence to Marcel Müller .

Editor information

Editors and Affiliations

  1. University of Gothenburg, Gothenburg, Sweden

    Aleksandre Asatiani

  2. Universidad de Sevilla, Sevilla, Spain

    José María García

  3. Tampere University, Tampere, Finland

    Nina Helander

  4. Universidad de Sevilla, Sevilla, Spain

    Andrés Jiménez-Ramírez

  5. Kiel University, Kiel, Germany

    Agnes Koschmider

  6. WU Vienna, Vienna, Austria

    Jan Mendling

  7. Politecnico di Milano, Milan, Italy

    Giovanni Meroni

  8. Utrecht University, Utrecht, The Netherlands

    Hajo A. Reijers

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Müller, M., Ostern, N., Rosemann, M. (2020). Silver Bullet for All Trust Issues? Blockchain-Based Trust Patterns for Collaborative Business Processes. In: Asatiani, A., et al. Business Process Management: Blockchain and Robotic Process Automation Forum. BPM 2020. Lecture Notes in Business Information Processing, vol 393. Springer, Cham. https://doi.org/10.1007/978-3-030-58779-6_1

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  • DOI: https://doi.org/10.1007/978-3-030-58779-6_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-58778-9

  • Online ISBN: 978-3-030-58779-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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