New Technology Implementation in High-Risk Organizations - The Application of HRO Principles in New Technology Implementation in Railroad Industry

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1212)


High-risk organizations are inherently complex and depend on the latest technologies to survive and function properly. Therefore, introducing new technology to such an organization is inevitable. Studies show that the installation of new technology always involves some changes to the organization and its members. The railroad industry, as an example of a high-risk and safety-critical organization, strives to avoid catastrophic events, while performing dynamic tasks under strict time constraints, operating technology posing large-scale physical hazards. High Reliability Organizations (HROs) are a subset of high-risk organizations designed and managed to avoid such accidents. This paper discusses the adaptation of HRO principals as part of the implementation process for the Positive Train Control (PTC) technology in a safety-sensitive railroad organization.


Human-systems integration New technology implementation System safety High reliability organizations Transportation Railroad 


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Copyright information

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Viterbi School of EngineeringUniversity of Southern CaliforniaLos AngelesUSA

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