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Transformation Action Cycle

Suggestions for Employee Centered Transformation to Digital Work in SMEs

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HCI in Business, Government and Organizations (HCII 2020)

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Abstract

The transformation to innovative and digital work environments is one major task for the working world. Actively shaping change processes in such a way that employees find the best possible working conditions offers many opportunities and potentials. On the one hand, it improves the working climate and employee loyalty. On the other hand, it creates optimal conditions for employees to optimally develop their potential. Requirements for employees and employers arise from changes due to the digital transformation of work. Both perspectives were considered in this paper. Focus is on the employees perspective and transformation in SMEs.

On the basis of quantitative and qualitative surveys, fields of action in organizations were identified in this paper that are particularly relevant for the transformation process. An action transformation cycle has been developed, including fields of action in organizations from which specific measures for a transformation strategy can be inferred. An evaluation in an SME in the construction industry showed the transformation action cycle as useful tool for the support in planning transformation measures.

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Notes

  1. 1.

    BIM enables the digital mapping of all construction processes and thus creates the interface for cooperation with lower information losses in processes of construction companies.

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Acknowledgements

This research was funded by the Project SiTra 4.0 (German Ministry for research and education, reference no. 02L15A000-02L15A004). We thank all participants for taking part in the studies and sharing their opinion with us.

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Authors and Affiliations

  1. Chair of Communication Science/Human Computer Interaction Center, RWTH Aachen, Campus-Boulevard 57, 52074, Aachen, Germany

    Johanna Kluge & Martina Ziefle

  2. Derichs u Konertz GmbH u Co. KG, Oranienstraße 27-31, 52066, Aachen, Germany

    Achim Buschmeyer & Cornelia Hahn

Authors
  1. Johanna Kluge
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  2. Martina Ziefle
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  3. Achim Buschmeyer
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  4. Cornelia Hahn
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Correspondence to Johanna Kluge .

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Editors and Affiliations

  1. Missouri University of Science and Technology, Rolla, MO, USA

    Fiona Fui-Hoon Nah

  2. Missouri University of Science and Technology, Rolla, MO, USA

    Keng Siau

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Kluge, J., Ziefle, M., Buschmeyer, A., Hahn, C. (2020). Transformation Action Cycle. In: Nah, FH., Siau, K. (eds) HCI in Business, Government and Organizations. HCII 2020. Lecture Notes in Computer Science(), vol 12204. Springer, Cham. https://doi.org/10.1007/978-3-030-50341-3_8

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  • DOI: https://doi.org/10.1007/978-3-030-50341-3_8

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