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Let the End User in Peace: UX and Usability Aspects Related to the Design of Tutoring Systems

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Intelligent Tutoring Systems (ITS 2020)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 12149))

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Abstract

In the paper we address the research question of whether non-experienced and untrained end-users may efficiently design and customise their own interaction experiences as part of a tutoring system. To this end, we present the main end-user development (EUD) approaches highlighting user engagement, usability and user experience (UX) design principles. We examine aspects related to the triptych of efficiency, efficacy, satisfaction of all user development and learning activities. To this direction, we offer suggestions on how such a EUD approach for an Intelligent Tutoring System (ITS) setting can form part of a maker space for providing sustainable and hands-on learning experiences.

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Author information

Authors and Affiliations

  1. University of St. Gallen, Müller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland

    Juliano Sales & Siegfried Handschuh

  2. University of Macedonia, Egnatia 156, 546 36, Thessaloniki, Greece

    Katerina Tzafilkou & Nicolaos Protogeros

  3. Institut Digital Enabling, Berner Fachhochschule, Brückenstrasse 73, 3005, Bern, Switzerland

    Adamantios Koumpis, Thomas Gees & Heinrich Zimmermann

Authors
  1. Juliano Sales
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  2. Katerina Tzafilkou
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  3. Adamantios Koumpis
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  4. Thomas Gees
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  5. Heinrich Zimmermann
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  6. Nicolaos Protogeros
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  7. Siegfried Handschuh
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Corresponding author

Correspondence to Adamantios Koumpis .

Editor information

Editors and Affiliations

  1. Athabasca University, Athabasca, AB, Canada

    Vivekanandan Kumar

  2. University of West Attica, Egaleo, Greece

    Christos Troussas

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Sales, J. et al. (2020). Let the End User in Peace: UX and Usability Aspects Related to the Design of Tutoring Systems. In: Kumar, V., Troussas, C. (eds) Intelligent Tutoring Systems. ITS 2020. Lecture Notes in Computer Science(), vol 12149. Springer, Cham. https://doi.org/10.1007/978-3-030-49663-0_4

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  • DOI: https://doi.org/10.1007/978-3-030-49663-0_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-49662-3

  • Online ISBN: 978-3-030-49663-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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