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Effective Construction Project Delivery pp 73–82Cite as

Nature of Barriers in Construction Communication Performance

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Abstract

Effective communication has become an essential and indispensable factor to construction project delivery across various procurement typologies. In spite of this understanding, poor communication continues to be a persistent problem in project delivery. Construction project delivery is said to be an information-intensive endeavour and as such the urge of exploring ways of improving communication effectiveness is an urgent necessity. Communication performance assessment is considered as a veritable approach to identifying communication issues in construction as a prelude to developing strategies for improvement. Evidence from literature points to the fact that communication performance lacks a consistent understanding across various domains where it has been used, conceptualized as well as measured. This chapter provides an understanding of communication performance in construction and how it is measured. An insight into the barriers to communication is also provided. This offers useful knowledge that can impact on nature of communication strategies and process that can influence communication performance in project delivery.

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Authors and Affiliations

  1. Department of Construction Management and Quantity Surveying, University of Johannesburg, Johannesburg, South Africa

    Titus Ebenezer Kwofie, Clinton Aigbavboa & Wellington Thwala

  2. Department of Architecture, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

    Titus Ebenezer Kwofie

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  1. Titus Ebenezer Kwofie
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  2. Clinton Aigbavboa
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Correspondence to Titus Ebenezer Kwofie .

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Kwofie, T.E., Aigbavboa, C., Thwala, W. (2020). Nature of Barriers in Construction Communication Performance. In: Effective Construction Project Delivery. Springer, Cham. https://doi.org/10.1007/978-3-030-49374-5_6

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  • DOI: https://doi.org/10.1007/978-3-030-49374-5_6

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  • Online ISBN: 978-3-030-49374-5

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