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Refining Competencies Identification Through Digital Ethnography

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Knowledge Management in High Risk Industries

Abstract

This chapter explores the Cognitive Task Analysis paradigm so as to select a method for accessing competencies in action. This orients us towards “process tracing” method based on first-person video recordings of activities followed by replay subjective interviews, also known as Subjective Evidence-Based Ethnography (SEBE). The SEBE/SPEAC protocol is thus presented, argued and fully described for application to analyse activities.

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Notes

  1. 1.

    The visual field is the spatial array of visual sensations available to observation in psychological experiments from the standpoint of introspections (Smythies, 1996). Visual field must not be confused with the field of view, which is everything that causes light to fall onto the retina at a given time (input), processed by the visual system and computes the visual field as the output.

  2. 2.

    When confronting several participants’ standpoints (case a collaborative activity for instance), the method applied is cross-confrontation (Clot, 1999; Clot, Faïta, Fernandez, & Scheller, 2001; Mollo & Falzon, 2004).

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Fauquet-Alekhine, P. (2020). Refining Competencies Identification Through Digital Ethnography. In: Knowledge Management in High Risk Industries. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-49213-7_4

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