Internal Analysis: e-Business Competencies as Sources of Strengths and Weaknesses
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This chapter first defines the concept of core competence and discusses it in the context of e-business. It then presents the value chain concept as a way to analyze the individual steps in the value creation process. Thirdly, it introduces the virtual value chain concept and suggests ways for companies to leverage it for value creation. The chapter then describes the four virtual spaces of the ICDT (Information, Communication, Distribution, and Transaction) framework and indicates ways of using it when selecting activities suited for e-business. Finally, the move for businesses from managing an internal value chain to operating along a value network with external partners is highlighted.
KeywordsCore competence Virtual value chain ICDT framework
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