Interaction with Suppliers: e-Procurement

  • Tawfik JelassiEmail author
  • Francisco J. Martínez-López
Part of the Classroom Companion: Business book series (CCB)


Firstly, this chapter introduced the definition of e-procurement and discussed the advantages and drawbacks of e-procurement. Secondly, the chapter analyzed critical success factors of adopting e-procurement. Thirdly, the chapter first introduced a procurement process and then illustrated a general process of e-procurement and ultimately pointed out technologies and systems involved in e-procurement process.


e-Procurement e-Marketplace Critical success factors 


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Further Reading

  1. An overview on how the Internet changed supply chain management is provided in M. E. Johnson and S. Whang, ‘E-business and supply chain management: An overview and framework’, Production and Operations Management, 2002, 11(4), 413–423.Google Scholar
  2. Kaplan, S. & Sawhney, M. developed the concept of e-hubs in ‘e-Hubs: The new B2B marketplaces’, Harvard Business Review, 2000, May–June, pp. 97–103.Google Scholar
  3. Hoffman, W., Keedy, J., & Roberts, K. differentiate e-marketplaces according to their degree of openness in ‘The unexpected return of B2B’, McKinsey Quarterly, 2002, No. 3, pp. 97–106.Google Scholar
  4. For an interesting discussion on how the adoption of e-procurement systems and strategies can contribute to a company’s value creation and business competitiveness, see W. D. Presutti Jr., ‘Supply management and e-procurement: Creating value added in the supply chain’, Industrial Marketing Management, 2003, 32(3), 219–226.Google Scholar
  5. To understand e-procurement practices in a business-to-business context as well as the success factors and challenges of e-procurement, see R. Angeles, R. and R. Nath, ‘Business-to-business e-procurement: Success factors and challenges to implementation’, Supply Chain Management, 2007, 12(2), 104–115.Google Scholar
  6. Bartolini, A. (2017). CPO rising 2017: The procurement event of the year. April: SAP Ariba.Google Scholar


  1. is the website of an industry magazine for sourcing and procurement professionals.
  2. is the website of another magazine, ‘Supply Chain Management Review’, that provides numerous articles and other resources on managing supplier relationships in e-business.

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Tawfik Jelassi
    • 1
    Email author
  • Francisco J. Martínez-López
    • 2
  1. 1.IMDLausanneSwitzerland
  2. 2.Department of Business Administration 1University of GranadaGranadaSpain

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