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Competing Institutional Logics in Impact Sourcing

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Information Systems Outsourcing

Part of the book series: Progress in IS ((PROIS))

Abstract

This chapter examines competing welfare and market logics in impact sourcing. Impact sourcing is an emerging trend in the global outsourcing industry that aims to contribute to the welfare of marginalised people by providing employment opportunities in outsourcing centres. Drawing on the concepts of institutional logics this paper presents a case study of a USA based IT outsourcing vendor “AlphaCorp” practising impact sourcing in a Pakistan subsidiary. The findings show that in cases where actors are located in diverse institutional contexts, competing interests determine the respective priority given to the welfare and market logics. Multiple responses to the competing logics are identified and we offer a conceptualisation of “enclaves” of competing institutional logics in impact sourcing.

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Author information

Authors and Affiliations

  1. NUST Business School, National University of Sciences and Technology, Islamabad, Pakistan

    Fareesa Malik

  2. Alliance Manchester Business School, University of Manchester, Manchester, UK

    Brian Nicholson

Authors
  1. Fareesa Malik
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  2. Brian Nicholson
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Correspondence to Fareesa Malik .

Editor information

Editors and Affiliations

  1. Ourso College of Business, Louisiana State University, Baton Rouge, LA, USA

    Rudy Hirschheim

  2. School of Business, University Mannheim, Mannheim, Germany

    Armin Heinzl

  3. Institute for Information Systems, University of Bern, Bern, Switzerland

    Jens Dibbern

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Malik, F., Nicholson, B. (2020). Competing Institutional Logics in Impact Sourcing. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Progress in IS. Springer, Cham. https://doi.org/10.1007/978-3-030-45819-5_9

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