Skip to main content

An Online Sales System to Be Managed by People with Mental Illness

  • Conference paper
  • First Online:
Trends and Innovations in Information Systems and Technologies (WorldCIST 2020)

Abstract

The percentage of the population aged 65 and over is increasing during the last decades. It is one of the problems that the European health system, and in particular the Spanish system, has to face out. This increase is linked to the rising of dependent people, whose suffer progressive deterioration of both their physical and mental capacities. In this context, technology plays a key role in improving the quality of life, not only of older people but also their caregivers. A technological ecosystem to support patients with mental illness, their caregivers, and the connection with their relatives was developed in previous works. This solution is prepared to evolve according to the users’ and organization’s needs. In this sense, the present work describes the inclusion of a new software tool, an online sales platform that promotes active ageing, seeking that it can be used and managed by older people who may have cognitive impairment problems. Although there are many e-commerce platforms on the market, they not consider users with special needs. The objective has not been to develop a software prototype from scratch, but to focus on aspects relating to accessibility and usability to improve online stores and apply these improvements to an existing solution, following the philosophy of Open Source software development. This work aims to describe the definition process itself.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Kalache, A., Gatti, A.: Active ageing: a policy framework. Adv. Gerontol. Uspekhi Gerontol. Akad. Nauk. Gerontol. Obs. 11, 7–18 (2003)

    Google Scholar 

  2. WHO: Active Ageing: A Policy Framework. World Health Organization, Geneva (2002)

    Google Scholar 

  3. Cámara, C.P., Eguizábal, A.J.: Quality of university programs for older people in Spain: innovations, tendencies, and ethics in European higher education. Educ. Gerontol. 34, 328–354 (2008)

    Article  Google Scholar 

  4. Stompór, M., Grodzicki, T., Stompór, T., Wordliczek, J., Dubiel, M., Kurowska, I.: Prevalence of chronic pain, particularly with neuropathic component, and its effect on overall functioning of elderly patients. Med. Sci. Monit.: Int. Med. J. Exp. Clin. Res. 25, 2695–2701 (2019)

    Article  Google Scholar 

  5. García-Holgado, A., Marcos-Pablos, S., García-Peñalvo, F.J.: A model to define an eHealth technological ecosystem for caregivers. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S. (eds.) New Knowledge in Information Systems and Technologies. WorldCIST 2019. Advances in Intelligent Systems and Computing, vol. 932, pp. 422–432. Springer, Cham (2019)

    Google Scholar 

  6. García-Holgado, A., García-Peñalvo, F.J.: Architectural pattern to improve the definition and implementation of eLearning ecosystems. Sci. Comput. Program. 129, 20–34 (2016)

    Article  Google Scholar 

  7. Malla, A., Joober, R., Garcia, A.: “Mental illness is like any other medical illness”: a critical examination of the statement and its impact on patient care and society. J. Psychiatry Neurosci.: JPN 40, 147–150 (2015)

    Article  Google Scholar 

  8. Gonçalves, R., Rocha, T., Martins, J., Branco, F., Au-Yong-Oliveira, M.: Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users. Univ. Access Inf. Soc. 17, 567–583 (2018)

    Article  Google Scholar 

  9. Manikas, K., Hansen, K.M.: Software ecosystems – a systematic literature review. J. Syst. Softw. 86, 1294–1306 (2013)

    Article  Google Scholar 

  10. Pillai, K., King, H., Ozansoy, C.: Hierarchy model to develop and simulate digital habitat ecosystem architecture. In: 2012 IEEE Student Conference on Research and Development (SCOReD). IEEE, USA (2012)

    Google Scholar 

  11. Ostadzadeh, S.S., Shams, F., Badie, K.: An architectural model framework to improve digital ecosystems interoperability. In: Elleithy, K., Sobh, T. (eds.) New Trends in Networking, Computing, E-learning, Systems Sciences, and Engineering. Lecture Notes in Electrical Engineering, vol. 312, pp. 513–520. Springer, Cham (2015)

    Chapter  Google Scholar 

  12. García-Holgado, A.: Análisis de integración de soluciones basadas en software como servicio para la implantación de ecosistemas tecnológicos educativos. Programa de Doctorado en Formación en la Sociedad del Conocimiento. University of Salamanca, Salamanca, Spain (2018)

    Google Scholar 

  13. García-Peñalvo, F.J., Franco Martín, M., García-Holgado, A., Toribio Guzmán, J.M., Largo Antón, J., Sánchez-Gómez, M.C.: Psychiatric patients tracking through a private social network for relatives: development and pilot study. J. Med. Syst. 40 (2016). Article no. 172

    Google Scholar 

  14. Marcos-Pablos, S., García-Holgado, A., García-Peñalvo, F.J.: Modelling the business structure of a digital health ecosystem. In: Conde-González, M.Á., Rodríguez Sedano, F.J., Fernández Llamas, C., García-Peñalvo, F.J. (eds.) Proceedings of the 7th International Conference on Technological Ecosystems for Enhancing Multiculturality, TEEM 2019, León, Spain, 16–18 October 2019, pp. 838–846. ACM, New York (2019)

    Google Scholar 

  15. Geldmacher, D.S., Kirson, N.Y., Birnbaum, H.G., Eapen, S., Kantor, E., Cummings, A.K., Joish, V.N.: Implications of early treatment among Medicaid patients with Alzheimer’s disease. Alzheimer’s Dement. 10, 214–224 (2014)

    Article  Google Scholar 

  16. Ostwald, S.K., Hepburn, K.W., Caron, W., Burns, T., Mantell, R.: Reducing caregiver burden: a randomized psychoeducational intervention for caregivers of persons with dementia. Gerontologist 39, 299–309 (1999)

    Article  Google Scholar 

  17. Diffenderfer, P.M., El-Assal, S.: Microsoft Dynamics NAV: Jump Start to Optimization. Vieweg+Teubner Verlag (2008)

    Google Scholar 

  18. W3C: Web Content Accessibility Guidelines (WCAG) 2.0 (2008)

    Google Scholar 

  19. Cognitive Accessibility at W3C. Web Accessibility Initiative (WAI). http://bit.ly/2QSj2sG

  20. Nielsen, J.: Heuristic evaluation. In: Nielsen, J., Mack, R.L. (eds.) Usability Inspection Methods, vol. 17, pp. 25–62. Wiley, Hoboken (1994)

    Google Scholar 

  21. Khajouei, R., Ameri, A., Jahani, Y.: Evaluating the agreement of users with usability problems identified by heuristic evaluation. Int. J. Med. Inform. 117, 13–18 (2018)

    Article  Google Scholar 

Download references

Acknowledgments

This work has been partially funded by the Spanish Ministry of Economy and Competitiveness throughout the DEFINES project (Ref. TIN2016-80172-R) and the Ministry of Education of the Junta de Castilla y León (Spain) throughout the TE-CUIDA project (Ref. SA061P17).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Alicia García-Holgado .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

García-Holgado, A., Marcos-Pablos, S., García-Peñalvo, F.J. (2020). An Online Sales System to Be Managed by People with Mental Illness. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S., Orovic, I., Moreira, F. (eds) Trends and Innovations in Information Systems and Technologies. WorldCIST 2020. Advances in Intelligent Systems and Computing, vol 1161. Springer, Cham. https://doi.org/10.1007/978-3-030-45697-9_58

Download citation

Publish with us

Policies and ethics