Abstract
The outsourcing of logistics by Cameroonian industrialists is a reality. Thus, the use of Logistics Service Providers (LSPs) experienced a meteoric rise and therefore, the question of the evaluation of their logistics performance is relevant. This to the extent that, their logistics performance influences not only that of their client, but also that of all the logistics chains of which they are an integral part. To this end, the objective of our study is to assess the impact of certain flow management tools and techniques implemented by Logistics Service Providers (LSPs), on their logistical performance. Based on a sample of 52 cameroonian LSPs, the results show that the application of new solutions and the investment in recruiting and training qualified personnel have a positive impact on thier logistical performance.
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Notes
- 1.
Based on surveys conducted with professionals in the logistics sector, a Logistics Performance Index (LPI) is established in order to highlight the most competitive countries in terms of logistic performance. The determination of this index is based on the effectiveness of border control procedures, the quality of trade and transport infrastructure, international price competitiveness, the competence and quality of the logistical services, the ability to monitor the goods and finally the ability to ensure that deliveries are made on time.
- 2.
Dehler M. (2001), Entwicklungsstand der Logistik, Wiesbaden: DUV cité par Zawawi et al. (2017).
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Gouanlong Kamgang, N.I., Bidisse, A., Tsapi, V. (2020). Flow Management Tools and Techniques for Logistics Performance: An Application to the Logistics Service Sector in Cameroon. In: Freitag, M., Haasis, HD., Kotzab, H., Pannek, J. (eds) Dynamics in Logistics. LDIC 2020. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-030-44783-0_14
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