Abstract
The importance of communication networks increases with every new system and over the last 20 years these networks have become a critical infrastructure like the electricity network. Besides all cables and connections, the core of these networks are the information transfer systems with routers and switches. To guarantee the availability of these systems resilience is needed. The present paper evaluates possibilities to ensure resilience by the training for IT-Experts. For this purpose, typical errors and the way to fix these failures are inspected. A concept for combining the simulation of failures in systems and the mean time to restore (MTTR) was developed. Related to the information provided by the simulation, the concept was extended by details about the experts training level to specify the MTTR. Our approach is a possible way for providing information related to the field of training in context between experience and computer-generated information. Goal of our work is to enlarge the resilience of systems in critical infrastructures like communication networks by drawing conclusions about the IT-Experts training.
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Notes
- 1.
CCNA; Cisco Certified Network Associate.
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Dally, M., Jahnen, S., Moll, M., Pickl, S. (2020). Analysis and Optimization of the Resilience Enhancement Circle via Data Farming. In: Mazal, J., Fagiolini, A., Vasik, P. (eds) Modelling and Simulation for Autonomous Systems. MESAS 2019. Lecture Notes in Computer Science(), vol 11995. Springer, Cham. https://doi.org/10.1007/978-3-030-43890-6_24
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