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Towards Automatic Evaluation of Reused Answers in Community Question Answering

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Information Retrieval Technology (AIRS 2019)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12004))

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Abstract

We consider the problem of reused answer retrieval for community question answering (CQA): given a question q, retrieve answers \(a_{i}^{j}\) posted in response to other questions \(q_{i} (\ne q)\), where \(a_{i}^{j}\) serves as an answer to q. While previous work evaluated this task by manually annotating the relationship between q and \(a_{i}^{j}\), this approach does not scale for large-scale CQA sites. We therefore explore an automatic evaluation method for reused answer retrieval, which computes nDCG by defining the gain value of each retrieved answer as a ROUGE score that treats the original answers to q as gold summaries. Our answer retrieval experiment suggests that effective reused answer retrieval systems may not be the same as effective gold answer retrieval systems. We provide case studies to discuss the benefits and limitations of our approach.

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Notes

  1. 1.

    This approach is similar to the classical residual collection method for evaluating relevance feedback in IR [3].

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Correspondence to Hsin-Wen Liu , Sumio Fujita or Tetsuya Sakai .

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Liu, HW., Fujita, S., Sakai, T. (2020). Towards Automatic Evaluation of Reused Answers in Community Question Answering. In: Wang, F., et al. Information Retrieval Technology. AIRS 2019. Lecture Notes in Computer Science(), vol 12004. Springer, Cham. https://doi.org/10.1007/978-3-030-42835-8_1

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  • DOI: https://doi.org/10.1007/978-3-030-42835-8_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-42834-1

  • Online ISBN: 978-3-030-42835-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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