An Introduction to Organizational Dysfunction
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This section uses metaphor to illustrate dysfunctional organizations, including the impact of dysfunction upon organizational trust, performance, and longevity. Defined as the abnormal functioning or unhealthy functioning within an individual or an organization, dysfunction leads to the inability of the organization to fulfill its purpose. Recognizing dysfunction is key, as it may allow organizations to build resilience or create systems which prevent or remove dysfunction, thereby building organizational strength.
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