Abstract
This chapter reflects on the adoption of traditional Process Mining techniques and the expansion of scope, discussed with five trends. An inconvenient truth explains why—despite considerable progress in Process Mining research—commercial tools tend to not use the state-of-the-art and make “short-cuts” instead that seem harmless at first, but inevitably lead to problems at a later stage. Seven novel challenges provide an outlook on open research topics. In a final appeal, the term of “process hygiene” is coined to make Process Mining the “new normal.”
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van der Aalst, W. (2020). Academic View: Development of the Process Mining Discipline. In: Reinkemeyer, L. (eds) Process Mining in Action. Springer, Cham. https://doi.org/10.1007/978-3-030-40172-6_21
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DOI: https://doi.org/10.1007/978-3-030-40172-6_21
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