Skip to main content

Personality and E-shopping: Insights from a Nationally Representative Study

  • Conference paper
  • First Online:
Digital Transformation and Global Society (DTGS 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1038))

Included in the following conference series:

Abstract

According to previous research, a high degree of Openness and Neuroticism, and a low degree of Agreeableness are personality determinants of e-shopping. This study aims to explore the relationship between the Five-factor model of personality (i.e. Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism) and e-shopping in a Swedish context. In a nationally representative sample, a questionnaire was distributed to 3400 citizens. The response rate was 53 percentage (N = 1812). The questionnaire included measures of the Five-factor model of personality (BFI-ten) and e-shopping. Multiple regression analyses were conducted to test if the Five-factor model of personality predicted e-shopping. The dependent variable was self-reported frequencies of e-shopping during the last 12 months. The first analysis showed that Openness is predicting e-shopping. However, this effect disappeared, when age, educational attainment and income were controlled for. Our conclusion is that the Five-factor model of personality is a poor predictor of e-shopping and that e-shopping frequencies are unrelated to the personality of internet users. Methodological limitations are discussed, for instance the use of a single-item for measuring e-shopping and a short-scale for measuring personality. There are difficulties comparing our findings with previous findings, since the concepts personality and e-shopping have not been defined uniformly. The analyses revealed significant variation in definitions, measurements and methodologies. Caution should also be taken in generalizing the present results to other countries and other time periods.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Amichai-Hamburger, Y.: Internet and personality. Comput. Hum. Behav. 18(1), 1–10 (2002)

    Article  Google Scholar 

  2. Amiel, T., Sargent, S.L.: Individual differences in internet usage motives. Comput. Hum. Behav. 20, 711–726 (2004)

    Article  Google Scholar 

  3. Baumeister, R.F., Vohs, K.D., Funder, D.C.: Psychology as the science of self-reports and finger movements. Whatever happen to actual behavior? Perspect. Psychol. Sci. 2(4), 396–403 (2007)

    Article  Google Scholar 

  4. Bosnjak, M., Galesic, M., Tuten, T.: Personality determinants of online shopping: explaining online purchase intentions using a hierarchical approach. J. Bus. Res. 60, 597–605 (2006)

    Article  Google Scholar 

  5. Chamorro-Premuzic, T.: Personality and Individual Differences. BPS Blackwell, Glasgow (2012)

    Google Scholar 

  6. Correa, T., Hinsley, A.W., de Zúñiga, G.: Who interacts on the Web?: the intersection of users’s personality and social media use. Comput. Hum. Behav. 26(2), 247–253 (2010)

    Article  Google Scholar 

  7. Costa, P.T., McCrae, R.R.: Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI): Professional Manual. Psychological Assessment Resources, Odessa (1992)

    Google Scholar 

  8. Digman, J.M.: Personality structure: emergence of the five-factor model. Annu. Rev. Psychol. 41, 417–440 (1990)

    Article  Google Scholar 

  9. Ekström, K.M., Ottosson, M., Parment, A.: Consumer behavior – classical and contemporary perspectives. Studentlitteratur, Lund (2017)

    Google Scholar 

  10. Farag, S., Krizek, K.J., Dijst, M.: E-shopping and its relationship with in-store shopping: empirical evidence from the Netherlands and the USA. Transp. Rev. 26(1), 43–61 (2006)

    Article  Google Scholar 

  11. Guadagno, R.E., Bradley, M.O., Cassie, A.E.: Who blogs? Personality predictors of blogging. Comput. Hum. Behav. 24(5), 1993–2004 (2008)

    Article  Google Scholar 

  12. Hamburger, Y.A., Ben-Artzi, E.: The relationship between Extraversion and Neuroticism and the different uses of the Internet. Comput. Hum. Behav. 16(4), 441–449 (2000)

    Article  Google Scholar 

  13. Hills, P., Argyle, M.: Uses of the Internet and their relationships with individual differences in personality. Comput. Hum. Behav. 19(1), 59–70 (2003)

    Article  Google Scholar 

  14. Hughes, D.J., Rowe, M., Batey, M., Lee, A.: A tale of two sites: Twitter vs. Facebook and the personality predictors of social media usage. Comput. Hum. Behav. 28, 561–569 (2012)

    Article  Google Scholar 

  15. Kim, Y., Jeong, J.S.: Personality predictors for the use of multiple Internet functions. Internet Res. 25(3), 399–415 (2015)

    Article  Google Scholar 

  16. Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helegson, V., Crawford, A.: Internet paradox revisited. J. Soc. Issues 58(1), 49–74 (2002)

    Article  Google Scholar 

  17. Landers, R.N., Lounsbury, J.W.: An investigation of Big Five and narrow personality traits in relation to Internet usage. Comput. Hum. Behav. 22, 283–293 (2006)

    Article  Google Scholar 

  18. LaRose, R., Eastin, M.S.: Is online buying out of control? Electronic commerce and consumer self-regulation. J. Broadcatsing Electron. Media 46(4), 549–564 (2002)

    Article  Google Scholar 

  19. Larsen, R.J., Buss, D.M.: Personality Psychology. Domains of Knowledge About the Human Nature. McGraw-Hill, Boston (2005)

    Google Scholar 

  20. Mark, G., Ganzach, Y.: Personality and Internet usage: a large-scale representative study of young adults. Comput. Hum. Behav. 36, 274–281 (2014)

    Article  Google Scholar 

  21. McElroy, J.C., Hendrickson, A.R., Townsend, A.M., DeMarie, S.M.: Dispositional factors in Internet use: personality versus cognitive style. MIS Q. 31(4), 809–820 (2007)

    Article  Google Scholar 

  22. Mocnik, D., Sirec, K.: The determinants of Internet use controlling for income level: cross-country empirical evidence. Inf. Econ. Policy 22(3), 243–256 (2010)

    Article  Google Scholar 

  23. NTIA. Falling through the net: Toward digital inclusion. A report on Americans’ access to technology tools. National Telecommunication and Information Administration (NTIA), Economic and Statistics Administration, U.S. Department of Commerce. The Secretary of Commerce, Washington, DC (2000)

    Google Scholar 

  24. Rammstedt, B., John, O.P.: Measuring personality in one minute or less: a 10-items short version of the Big Five Inventory in English and German. J. Res. Pers. 41(1), 2003–2012 (2007)

    Article  Google Scholar 

  25. Ramstedt, B., John, O.P.: BFI-K Form S. ZUMA, Mannheim (2003)

    Google Scholar 

  26. Roos, J.M.: Konsumtionsrapporten: Under ytan. Centre for Consumer Research, University of Gothenburg, Gothenburg (2018)

    Google Scholar 

  27. Roos, J.M.: The winner takes IT all: Swedish digital divides in global internet usage. In: Alexandrov, D.A., Boukhanovsky, A.V., Chugunov, A.V., Kabanov, Y., Koltsova, O. (eds.) DTGS 2018. CCIS, vol. 859, pp. 3–18. Springer, Cham (2018). https://doi.org/10.1007/978-3-030-02846-6_1

    Chapter  Google Scholar 

  28. Roos, J.M., Kazemi, A.: Personality traits and Internet usage across generation cohorts: insights from a nationally representative study. Curr. Psychol. 1–11. https://doi.org/10.1007/s12144-018-0033-2

  29. Soto, C.J., John, O.P., Gosling, S.D., Potter, J.: Age differences in personality traits from 10 to 65: big five domains and facets in a large cross-sectional sample. J. Soc. Psychol. 100(2), 330–348 (2011)

    Google Scholar 

  30. Swickert, R.J., Hittner, J.B., Harris, J.L., Herring, J.A.: Relationship among Internet use, personality and social support. Comput. Hum. Behav. 18(4), 437–451 (2002)

    Article  Google Scholar 

  31. The Swedish Trade Federation (Svensk Handel). Det stora detaljhandelsskiftet (2018). http://www.svenskhandel.se/globalassets/dokument/aktuellt-och-opinion/rapporter-och-foldrar/e-handelsrapporter/det-stora-detaljhandelsskiftet_2018-digital-version-08052018.pdf. Accessed 10 Feb 2019

  32. Tipple, F.: Den nationella SOM-undersökningen. In: Andersson, U., Carlander, A., Lindgren, E., Oskarson, M. (eds.) Sprickor i fasaden, pp. 409–417. The SOM-Institute, University of Gothenburg, Gothenburg (2018)

    Google Scholar 

  33. Tuten, T., Bosnjak, M.: Understanding differences in Web usage: the role of need for cognition and the five factor model of personality. Soc. Behav. Pers. 29(4), 391–398 (2001)

    Article  Google Scholar 

  34. Wolfinbarger, M., Gilly, M.C.: Shopping online for freedom, control and fun. Calif. Manag. Rev. 43(2), 34–55 (2001)

    Article  Google Scholar 

  35. Yarkoni, T.: The abbreviation of personality, or how to measure 200 personality scales with 200 items. J. Res. Pers. 44(2), 180–198 (2010)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to John Magnus Roos .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Roos, J.M. (2019). Personality and E-shopping: Insights from a Nationally Representative Study. In: Alexandrov, D., Boukhanovsky, A., Chugunov, A., Kabanov, Y., Koltsova, O., Musabirov, I. (eds) Digital Transformation and Global Society. DTGS 2019. Communications in Computer and Information Science, vol 1038. Springer, Cham. https://doi.org/10.1007/978-3-030-37858-5_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-37858-5_21

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-37857-8

  • Online ISBN: 978-3-030-37858-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics