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International Conference on Business Process Management

BPM 2019: Business Process Management Workshops pp 45–55Cite as

How Cognitive Processes Make Us Smarter

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 362))

Abstract

Cognitive computing describes the learning effects that computer systems can achieve through training and via interaction with human beings. Developing capabilities like this requires large datasets, user interfaces with cognitive functions, as well as interfaces to other systems so that information can be exchanged and meaningfully linked. Recently, cognitive computing has been applied within business process management (BPM), raising the question about how cognitive computing may change BPM, and even leverage some new cognitive resources. We believe that the answer to this question is linked to the promised learning effects for which we need to explore how cognitive processes enable learning effects in BPM. To this end, we collect and analyze publications on cognitive BPM from research and practice. Based on this information, we describe the principle of cognitive process automation and discuss its practical implications with a focus on technical synergies. The results are used to build a visual research map for cognitive BPM.

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Author information

Authors and Affiliations

  1. University of Rostock, Rostock, Germany

    Andrea Zasada

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  1. Andrea Zasada
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Correspondence to Andrea Zasada .

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Editors and Affiliations

  1. Fondazione Bruno Kessler, Trento, Italy

    Chiara Di Francescomarino

  2. Eindhoven University of Technology, Eindhoven, The Netherlands

    Remco Dijkman

  3. University of Vienna, Vienna, Austria

    Uwe Zdun

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Zasada, A. (2019). How Cognitive Processes Make Us Smarter. In: Di Francescomarino, C., Dijkman, R., Zdun, U. (eds) Business Process Management Workshops. BPM 2019. Lecture Notes in Business Information Processing, vol 362. Springer, Cham. https://doi.org/10.1007/978-3-030-37453-2_5

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  • DOI: https://doi.org/10.1007/978-3-030-37453-2_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-37452-5

  • Online ISBN: 978-3-030-37453-2

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