Abstract
This chapter aims to reflect on the role of intermediaries that are interfaces and how their tactile attributes are “integrated” into the processing of information by consumers when browsing and searching for products through the device. We first define and explain the different type of tactile interfaces currently available on the market. Second, we discuss the tactile rendering techniques and benefits from a consumer’s perspective for online shopping .
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Racat, M., Capelli, S. (2020). When Interfaces Make It Real. In: Haptic Sensation and Consumer Behaviour. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-36922-4_3
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