Abstract
This chapter provides a case study of research undertaken in the UK which examines improving the provision of a pulmonary rehabilitation programme by engaging with patients. From undertaking experience-based interviews with staff, patient and relative participants and patient-led workshops and mapping activities it was possible to implement a number of Plan-do-study-act cycles of change. Drawing on the principles of Experienced-based co-design and a conceptual co-production model we illustrate the wider learning for co-producing improvement activity from this case.
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Williams, S.J., Caley, L. (2020). Case Study: Improving a Pulmonary Rehabilitation Programme – A Co-produced Approach. In: Improving Healthcare Services. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-36498-4_6
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DOI: https://doi.org/10.1007/978-3-030-36498-4_6
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