Using Simulation in Business Process Analysis and Risk Management: The Blood Bank Case Study

  • Ilaria Angela Amantea
  • Antonio Di Leva
  • Emilio SulisEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 947)


Risks are part of every business activity and risk management is therefore essential in organizing business for success. Our paper describes a methodological framework for identifying and managing risks in the context of business process analysis. The method includes business process modeling and simulation not only to organize activities but also to locate errors and manage risks. Simulating business processes supports managers in compliance analysis by investigating different scenarios of norms and regulations. We adopt as a case study an healthcare application where risk management is even more important, because errors not only increase costs, reduce quality, and lead to delays, but can also lead to serious damages. This work demonstrate how to afford risk management by using modeling and computational simulation, also by improving regulatory compliance.


Business process analysis Risk management Modeling and simulation Healthcare 



We are grateful for the collaboration of the “City of Health and Science” of Torino (Italy). This research was conducted in the project “CANP - CAsa Nel Parco” of Regione Piemonte funded by POR FESR PIEMONTE 2014-2020.


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Computer Science DepartmentUniversity of TorinoTorinoItaly

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