Skip to main content

Affordable Voice Services to Bridge the Digital Divide: Presenting the Kasadaka Platform

  • Conference paper
  • First Online:
Web Information Systems and Technologies (WEBIST 2018)

Abstract

Despite its global reach, the World Wide Web still fails to serve about 3 billion people, the majority living in the Global South, especially in poor, low-resource regions, where broadband internet is not expected to be rolled out in the foreseeable future. Yet, to bring the advantages of ICTs at the reach of communities in low-resource development regions, lightweight, affordable and context-aware ICT solutions are needed, that fit local needs and context. To this end the Kasadaka platform was developed. This platform supports easy creation of local-content and voice-based information services, targeting currently ‘unconnected’ populations, taking into account contextual and infrastructural requirements, and matching local ecosystems. The Kasadaka platform and its Voice Service Development Kit support the development of decentralized voice-based information services, to serve local populations and communities in their own local languages, in regions where Internet and Web are absent and will continue to be for the foreseeable future.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://webfoundation.org/our-work/projects/alliance-for-affordable-internet/.

  2. 2.

    http://uis.unesco.org/en/country/ML.

  3. 3.

    Sub-Saharan Africa: https://data.worldbank.org/indicator/NY.GDP.PCAP.CD?locations=ZF.

  4. 4.

    https://data.worldbank.org/indicator/EG.ELC.ACCS.ZS?end=2014&locations=ML&start=2014&view=map.

  5. 5.

    As an illustration to this point, a group of Malian entrepreneurs launched a media initiative to persuade local Internet Service Providers to provide better services: http://100mega.ml/.

  6. 6.

    A Raspberry Pi 3 (including case, power supply and SD card) costs around at the time of writing.

  7. 7.

    https://github.com/bg111/asterisk-chan-dongle/wiki/Requirements-and-Limitations.

  8. 8.

    https://github.com/bg111/asterisk-chan-dongle.

  9. 9.

    https://www.w3.org/TR/voicexml21/.

  10. 10.

    http://www.i6net.com/technology/voicexml-ivr/.

  11. 11.

    http://www.i6net.com/.

  12. 12.

    https://www.djangoproject.com/.

  13. 13.

    The VSDK’s code can be found on GitHub. See: https://github.com/abaart/KasaDaka-VSDK.

  14. 14.

    For this use-case a Kasadaka can be equipped with two dongles, providing two telephone lines.

  15. 15.

    A demonstration of the BipVote application is available on YouTube: https://www.youtube.com/watch?v=mxtRCMht0qg.

  16. 16.

    https://www.cowtribe.com/.

  17. 17.

    See: https://emerginov.ow2.org/.

  18. 18.

    See https://viamo.io.

  19. 19.

    https://www.twilio.com/docs/api/studio.

  20. 20.

    https://www.rapidsms.org/.

  21. 21.

    https://www.datawinners.com/.

  22. 22.

    http://hni.org/.

References

  1. Ali, M., Bailur, S.: The challenge of sustainability in ICT4D-Is bricolage the answer. In: Proceedings of the 9th International Conference on Social Implications of Computers in Developing Countries, pp. 54–60. Citeseer (2007)

    Google Scholar 

  2. Baart, A., Bon, A., de Boer, V., Tuijp, W., Akkermans, H.: Ney yibeogo - hello world: a voice service development platform to bridge the web’s digital divide. In: Proceedings of the 14th International Conference on Web Information Systems and Technologies WEBIST, vol. 1, pp. 23–34. INSTICC, SciTePress (2018). https://doi.org/10.5220/0006893600230034

  3. Baart, A.: Master thesis - KasaDaka: a sustainable voice services platform. Technical report (2017). https://www.kasadaka.com/img/master-thesis-andre-baart.pdf

  4. Bagshaw, P., Barnard, E., Rosec, O.: VOICES deliverable D3.1: report on state of the art and development methodology. Technical report, September 2011

    Google Scholar 

  5. Berment, V.: Méthodes pour informatiser les langues et les groupes de langues «peu dotées». Ph.D. thesis, Université Joseph-Fourier-Grenoble I (2004)

    Google Scholar 

  6. Besacier, L., Barnard, E., Karpov, A., Schultz, T.: Automatic speech recognition for under-resourced languages: a survey. Speech Commun. 56, 85–100 (2014). https://doi.org/10.1016/j.specom.2013.07.008. http://www.sciencedirect.com/science/article/pii/S0167639313000988

    Article  Google Scholar 

  7. Black, A.W., Lenzo, K.A.: Limited domain synthesis. Technical report, Carnegie-Mellon University (2000)

    Google Scholar 

  8. de Boer, V., Gyan, N.B., Bon, A., Tuyp, W., Van Aart, C., Akkermans, H.: A dialogue with linked data: voice-based access to market data in the Sahel. Seman. Web 6(1), 23–33 (2015). http://www.few.vu.nl/~vbr240/publications/swj2013_deboer_dialogue.pdf

  9. Bon, A., Akkermans, H., Gordijn, J.: Developing ICT services in a low-resource development context. Complex Syst. Inf. Model. Q. 9, 84–109 (2016)

    Google Scholar 

  10. Farrugia, P.J.: Text to speech technologies for mobile telephony services. In: Pace and Cordina [PC03] (2005)

    Google Scholar 

  11. Fuchs, C., Horak, E.: Africa and the digital divide. Telemat. Inform. 25(2), 99–116 (2008). https://doi.org/10.1016/j.tele.2006.06.004

    Article  Google Scholar 

  12. GSMA: GSMA Report: The Mobile Economy: Africa (2016). https://www.gsmaintelligence.com/research/?file=3bc21ea879a5b217b64d62fa24c55bdf&download

  13. Gyan, N.B., et al.: Voice-based web access in rural Africa. In: Proceedings of the 5th Annual ACM Web Science Conference on WebSci 2013, pp. 122–131 (2013). https://doi.org/10.1145/2464464.2464496. http://0-dl.acm.org.oasis.unisa.ac.za/citation.cfm?id=2464464.2464496

  14. Heine, B., Nurse, D.: African Languages: An Introduction. Cambridge University Press, Cambridge (2000)

    Google Scholar 

  15. Hiep, H.D., Overbeek, R., Ulita, P.: BipVote: a radio-based mobile voting system for rural Mali. Technical report, June 2018. https://w4ra.org/wp-content/uploads/2018/08/Bipvote.pdf

  16. Krasner, G.E., Pope, S.T., et al.: A description of the model-view-controller user interface paradigm in the smalltalk-80 system. J. Object Oriented Program. 1(3), 26–49 (1988)

    Google Scholar 

  17. McTear, M., Callejas, Z., Griol, D.: Creating a conversational interface using chatbot technology. In: McTear, M., Callejas, Z., Griol, D. (eds.) The Conversational Interface, pp. 125–159. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-32967-3_7

    Chapter  Google Scholar 

  18. Ngabo, F., et al.: Designing and implementing an innovative SMS-based alert system (RapidSMS-MCH) to monitor pregnancy and reduce maternal and child deaths in Rwanda. Pan Afr. Med. J. 13, 31 (2012)

    Google Scholar 

  19. Poushter, J.: Smartphone ownership and internet usage continues to climb in emerging economies. Pew Res. Cent. 22, 1–44 (2016)

    Google Scholar 

  20. Rolland, C.: Capturing system intentionality with maps. In: Krogstie, J., Opdahl, A.L., Brinkkemper, S. (eds.) Conceptual Modelling in Information Systems Engineering, pp. 141–158. Springer, Heidelberg (2007). https://doi.org/10.1007/978-3-540-72677-7_9

    Chapter  Google Scholar 

  21. Schmida, S., Bernard, J., Zakaras, T., Lovegrove, C., Swingle, C.: Connecting the Next Four Billion: Strengthening the Global Response for Universal Internet Access. USAID, Dial, SSG Advisors (2017)

    Google Scholar 

  22. The World Bank Group: Digital dividends, world bank development report. Technical report, The World Bank, Washington, US (2016). https://doi.org/10.1596/978-1-4648-0728-2

  23. UNESCO: UNESCO report: regional overview: Sub-Saharan Africa (2011). http://en.unesco.org/gem-report/sites/gem-report/files/191393e.pdf

  24. USAID: Closing the access gap: innovation to accelerate universal internet adoption. Technical report (2017)

    Google Scholar 

  25. de Vries, N.J., et al.: A smartphone-based ASR data collection tool for under-resourced languages. Speech Commun. 56, 119–131 (2014). https://doi.org/10.1016/j.specom.2013.07.001. http://www.sciencedirect.com/science/article/pii/S0167639313000915

    Article  Google Scholar 

Download references

Acknowledgements

The authors thank Christophe Guéret for the original idea and his initiative in the first steps towards the Kasadaka platform. Additionally, the authors would like to thank Adama Tessougué, Amadou Tangara, Gossa Lô, Julien Ouedraogo, Matthieu Ouedraogo, Hans-Dieter Hiep, Roy Overbeek, Paweł Ulita, Tjitske de Groot and Gamariel Mboya for their invaluable contributions to this research.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to André Baart .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Baart, A., Bon, A., de Boer, V., Dittoh, F., Tuijp, W., Akkermans, H. (2019). Affordable Voice Services to Bridge the Digital Divide: Presenting the Kasadaka Platform. In: Escalona, M., Domínguez Mayo, F., Majchrzak, T., Monfort, V. (eds) Web Information Systems and Technologies. WEBIST 2018. Lecture Notes in Business Information Processing, vol 372. Springer, Cham. https://doi.org/10.1007/978-3-030-35330-8_10

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-35330-8_10

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-35329-2

  • Online ISBN: 978-3-030-35330-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics