Abstract
This chapter introduces a measure of savoir-faire that represents the abilities required to engage others in interaction and to behave tactfully and successfully in social situations. Drawing on research in nonverbal and social skills, savoir-faire (which translates as “to know (what) to do”) is a combination of abilities in expressing oneself verbally, engaging others in interactions, and sophisticated social role-playing. We assert that savoir-faire represents a core element of social intelligence and that it is associated with social effectiveness, broadly defined. Using data from a self-report measure of social skills, we extracted the measure of savoir-faire. We demonstrate how savoir-faire, so measured, predicts interpersonal behavior in laboratory-based social situations as well as important social outcomes (e.g., likability, breadth of social networks, attainment of leadership positions).
Data gathering for this chapter was supported by the National Institute for Mental Health Grant R01-MH42427 to David C. Funder.
Correspondence concerning this chapter can be addressed to Ronald E. Riggio, Kravis Leadership Institute, Claremont McKenna College, 850 Columbia Avenue, Claremont, CA, USA, 91711, ron.riggio@cmc.edu.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aron, E. N., & Aron, A. (1997). Sensory-processing sensitivity and its relation to introversion and emotionality. Journal of Personality and Social Psychology, 73, 345–368.
Bänziger, T., Scherer, K. R., Hall, J. A., & Rosenthal, R. (2011). Introducing the MiniPONS: A short multichannel version of the Profile of Nonverbal Sensitivity (PONS). Journal of Nonverbal Behavior, 35, 189–204.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). New York: Taylor & Francis/Routledge.
Blackman, M. C., & Funder, D. C. (1996). The effect of information on accuracy and consensus in personality judgment. Journal of Experimental Social Psychology, 34, 164–181.
Block, J. (1978). The Q-sort method in personality assessment and psychiatric research. Palo Alto, CA: Consulting Psychologists Press.
Bohon, L. M. (1991). Self-esteem: A Theoretical and Quantitative Exploration. Unpublished doctoral dissertation, University of California at Riverside, USA.
Briggs, S. R., Cheek, J. M., & Buss, A. H. (1980). An analysis of the Self-Monitoring Scale. Journal of Personality & Social Psychology, 38, 679–686.
Buhrmester, D., Furman, W., Wittenberg, M. T., & Reis, H. T. (1988). Five domains of interpersonal competence in peer relationships. Journal of Personality & Social Psychology, 55, 991–1008.
Cooley, C. H. (1902). Human nature and the social order. New York: C. Scribner’s Sons.
Costa, P. T., & McCrae, R. R. (1992). Normal personality assessment in clinical practice: The NEO Personality Inventory. Psychological Assessment, 4, 5–13.
Creed, A. T., & Funder, D. C. (1998). The two faces of private self-consciousness: Self report, peer-report, and behavioral correlates. European Journal of Personality, 12, 411–431.
Daly, J. A., Vangelisti, A. L., & Daughton, S. M. (1987). The nature and correlates of conversational sensitivity. Human Communication Research, 14, 167–202.
Davis, M. H. (1983). Measuring individual differences in empathy: Evidence for a multidimensional approach. Journal of Personality and Social Psychology, 44, 113–126.
Eaton, L. G., & Funder, D. C. (2001). Emotional experience in daily life: Valence, variability, and rate of change. Emotion, 1, 413–421.
Eaton, L. G., & Funder, D. C. (2003). The creation and consequences of the social world: An interactional analysis of extraversion. European Journal of Personality, 17, 375–395.
Englund, M. M., Levy, A. K., Hyson, D. M., & Sroufe, L. A. (2000). Adolescent social competence: Effectiveness in a group setting. Child Development, 71, 1049–1060.
Fawkes, J. (2015). A Jungian conscience: Self-awareness for public relations practice. Public Relations Review, 41(5), 726–733.
Fenigstein, A., Scheier, M. F., & Buss, A. H. (1975). Public and private self-consciousness: Assessment and theory. Journal of Consulting and Clinical Psychology, 43, 522–527.
Flett, G. L., Blankstein, K. R., Bator, C., & Pliner, P. (1989). Affect intensity and self-control of emotional behaviour. Personality & Individual Differences, 10, 1–5.
Funder, D. C. (1995). On the accuracy of personality judgment: A realistic approach. Psychological Review, 102, 652–670.
Funder, D. C. (1999). Personality judgment: A realistic approach to person perception. San Diego, CA: Academic Press.
Funder, D. C., Furr, R. M., & Colvin, C. R. (2000). The Riverside Behavioral Q-sort: A tool for the description of social behavior. Journal of Personality, 68, 451–489.
Funder, D. C., Kolar, D. C., & Blackman, M. C. (1995). Agreement among judges of personality: Interpersonal relations, similarity, and acquaintanceship. Journal of Personality and Social Psychology, 69, 656–672.
Gangestad, S. W., & Snyder, M. (2000). Self-monitoring: Appraisal and reappraisal. Psychological Bulletin, 126, 530–555.
Goffman, E. (1959). The presentation of self in everyday life. New York: Doubleday.
Guerin, D. W., Oliver, P. H., Gottfried, A. W., Gottfried, A. E., Reichard, R. J., & Riggio, R. E. (2011). Childhood and adolescent antecedents of social skills and leadership potential in adulthood: Temperamental approach/withdrawal and extraversion. The Leadership Quarterly, 22(3), 482–494.
Gurtman, M. B. (1999). Social competence: An interpersonal analysis and reformulation. European Journal of Psychological Assessment, 15, 233–245.
Ilies, R., Morgeson, F. P., & Nahrgang, J. D. (2005). Authentic leadership and eudaemonic well-being: Understanding leader–follower outcomes. The leadership quarterly, 16(3), 373–394.
Jones, E. E. (1990). Interpersonal perception. New York: W.H. Freeman.
Jung, C. G. (1949). Psychotherapy in our times. Universitas, 4, 537–550.
Kudret, S., Erdogan, B., & Bauer, T. N. (2019). Self-monitoring personality trait at work: An integrative narrative review and future research directions. Journal of Organizational Behavior, 40(2), 193–208. https://doi.org/10.1002/job.2346
Ladd, G. W. (1999). Peer relationships and social competence during early and middle childhood. Annual Review of Psychology, 50, 333–359.
Lawson, J. S., Marshall, W. L., & McGrath, P. (1979). The Social Self-Esteem Inventory. Educational & Psychological Measurement, 39, 803–811.
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.), Emotional development and emotional intelligence (pp. 3–34). New York: Basic Books.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.), Handbook of intelligence (2nd ed., pp. 396–420). New York: Cambridge University Press.
Mayer, J. D., Salovey, P., Caruso, D. R., & Sitarenios, G. (2003). Measuring emotional intelligence with the MSCEIT V2.0. Emotion, 3, 97–105.
Mead, G. H. (1934). Mind, self and society. Chicago: University of Chicago Press.
Miller, R. S. (1986). On the nature of embarrassability: Shyness, social evaluation, and social skill. Journal of Personality, 63, 315–339.
Rauthmann, J. F. (2011). Acquisitive or protective self-presentation of dark personalities? Associations among the Dark Triad and self-monitoring. Personality and Individual Differences, 51(4), 502–508.
Riggio, R. E. (1986). Assessment of basic social skills. Journal of Personality & Social Psychology, 51, 649–660.
Riggio, R. E. (2014). A social skills model for understanding the foundations of leader communication. In R. E. Riggio & S. J. Tan (Eds.), Leader interpersonal and influence skills: The soft skills of leadership (pp. 31–49). New York: Routledge/Psychology Press.
Riggio, R. E., & Carney, D. C. (2003). The Social Skills Inventory Manual (2nd ed.). Mountain View, CA: Mindgarden.
Riggio, R. E., & Friedman, H. S. (1983). Individual differences and cues to deception. Journal of Personality and Social Psychology, 45, 899–915.
Riggio, R. E., & Mayes, B. T. (2016). Personality correlates of assessment center performance. Unpublished manuscript.
Riggio, R. E., Messamer, J., & Throckmorton, B. (1991). Social and academic intelligence: Conceptually distinct but overlapping constructs. Personality & Individual Differences, 12, 695–702.
Riggio, R. E., Riggio, H. R., Salinas, C., & Cole, E. J. (2003). The role of social and emotional communication skills in leader emergence and effectiveness. Paper submitted for publication.
Riggio, R. E., & Throckmorton, B. (1988). The relative effects of verbal and nonverbal behavior, appearance, and social skills on evaluations made in hiring interviews. Journal of Applied Social Psychology, 18, 331–348.
Riggio, R. E., Throckmorton, B., & DePaola, S. (1990). Social skills and self-esteem. Personality & Individual Differences, 11, 799–804.
Riggio, R. E., Tucker, J., & Throckmorton, B. (1987). Social skills and deception ability. Personality and Social Psychology Bulletin, 13, 568–577.
Rose-Krasnor, L. (1997). The nature of social competence: A theoretical review. Social Development, 6, 111–135.
Schneider, R. J., Ackerman, P. L., & Kanfer, R. (1996). To “act wisely in human relations”: Exploring the dimensions of social competence. Personality & Individual Differences, 21, 469–481.
Shipley, W. C., & Burlingame, C. C. (1941). A convenient self-administering scale for measuring intellectual impairment in psychotics. The American Journal of Psychiatry, 97, 1313–1325.
Snyder, M. (1974). Self-Monitoring of Expressive Behavior. Journal of Personality & Social Psychology, 30, 526–537.
Snyder, M. (1987). Public appearances/Private realities: The psychology of self-monitoring. San Francisco: Freeman.
Spain, J. S., Eaton, L. G., & Funder, D. C. (2000). Perspectives on personality: The relative accuracy of self versus others for the prediction of emotion and behavior. Journal of Personality, 68, 837–867.
Stogdill, R. M., & Coons, A. E. (Eds.). (1957). Leader behavior: Its description and measurement. Columbus, OH: Ohio State University, Bureau of Business Research.
Thorndike, E. L. (1920). Intelligence and its uses. Harper Magazine, 140, 217–235.
Tucker, J. S., & Riggio, R. E. (1988). The role of social skills in encoding posed and spontaneous facial expressions. Journal of Nonverbal Behavior, 12, 87–97.
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of Personality and Social Psychology, 54, 1063–1070.
Zuckerman, M., DeFrank, R. S., Hall, J. A., Larrance, D. T., & Rosenthal, R. (1979). Facial and vocal cues of honesty and deception. Journal of Experimental Social Psychology, 15, 378–396.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Author(s)
About this chapter
Cite this chapter
Riggio, R.E., Eaton, L.G., Funder, D.C. (2020). Skill in Social Situations: The Essence of Savoir-Faire. In: Sternberg, R.J., Kostić, A. (eds) Social Intelligence and Nonverbal Communication. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-34964-6_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-34964-6_12
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-34963-9
Online ISBN: 978-3-030-34964-6
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)