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International Conference on Internet Science

INSCI 2019: Internet Science pp 153–167Cite as

The Online Bystander Effect: Evidence from a Study on Synchronous Facebook Communications

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11938))

Abstract

According to the Bystander Effect, the tendency to help a victim in a problematic situation decreases with the number of spectators to whom the request for help is made The main aim of this study is to investigate this phenomenon in an online environment characterised by synchronous communication. This paper evaluates how some subjective variables and the participants’ familiarity with online interactions can affect the tendency to help others. The results of the study show that the Bystander Effect is present even in online environments. In particular, the results indicate that the tendency to help decreases not linearly with the increasing of the group size which received the help request. Moreover, the familiarity that a person has with online interactions has a significant association with his tendency to help. Finally, the general self-efficacy and social desirability appear as predictors of Bystander behaviour during online interactions with a victim.

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Author information

Authors and Affiliations

  1. Department of Education, Languages, Intercultures, Literatures and Psychology, University of Florence, Via di San Salvi, 12, Building 26, Florence, Italy

    Andrea Guazzini, Enrico Imbimbo, Federica Stefanelli & Giulia Bravi

Authors
  1. Andrea Guazzini
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  2. Enrico Imbimbo
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  3. Federica Stefanelli
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  4. Giulia Bravi
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Contributions

A.G. supervised the whole work. G.B. executed the experiments. A.G. executed the statistical analysis. E.I, F.S. and G.B wrote the manuscript. All authors read and approved the final manuscript.

Corresponding author

Correspondence to Enrico Imbimbo .

Editor information

Editors and Affiliations

  1. University of Perpignan Via Domitia, Perpignan Cedex 9, France

    Samira El Yacoubi

  2. University of Florence, Sesto Fiorentino, Italy

    Franco Bagnoli

  3. University of Florence, Sesto Fiorentino, Italy

    Giovanna Pacini

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Guazzini, A., Imbimbo, E., Stefanelli, F., Bravi, G. (2019). The Online Bystander Effect: Evidence from a Study on Synchronous Facebook Communications. In: El Yacoubi, S., Bagnoli, F., Pacini, G. (eds) Internet Science. INSCI 2019. Lecture Notes in Computer Science(), vol 11938. Springer, Cham. https://doi.org/10.1007/978-3-030-34770-3_12

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  • DOI: https://doi.org/10.1007/978-3-030-34770-3_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-34769-7

  • Online ISBN: 978-3-030-34770-3

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