Abstract
This chapter deals with my personal view of the historical roots and the development of process management, from Calvinism to Lean Thinking and Six Sigma, as well as the comparison of Lean Thinking and Six Sigma based on their assumptions, goals, methods, and other criteria.
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References
Harry, M. J. (1988). The nature of six sigma quality. Rolling Meadows: Motorola University Press.
Imai, M. (1986). Kaizen: The key to Japan’s competitive success. New York: McGraw-Hill.
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Hutwelker, R. (2019). Lean and Six Sigma: Partners for Quality. In: Six Sigma Green Belt Certification Project. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-31915-1_13
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DOI: https://doi.org/10.1007/978-3-030-31915-1_13
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Online ISBN: 978-3-030-31915-1
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