Skip to main content

Goals, Assessment and Feedback

  • Chapter
  • First Online:
Human Resources Strategies

Part of the book series: Future of Business and Finance ((FBF))

  • 5242 Accesses

Abstract

This chapter deals with the usual concepts traditionally associated with performance management or the annual performance appraisal. In detail, this involves the agreement or determination of goals or objectives and performance expectations, the formal assessment of employees and feedback. It becomes clear that traditional concepts can work well in a hierarchical, stable context, but that they largely fail in an agile context. For the latter, alternative approaches are presented.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 99.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://www.adobe.com/check-in.html (last seen on April 1st, 2019).

References

  • Bartlett C, McLean AN (2006) GE’s talent machine: the making of a CEO. Harv Bus Sch Case 2003:304–349

    Google Scholar 

  • DeNisi A, Pritchard R (2006) Performance appraisal, performance management, and improving individual performance: a motivational framework. Manag Organ Rev 2(2):253–277

    Article  Google Scholar 

  • Fiske ST, Taylor SE (1991) Social cognition. McGraw-Hill, New York

    Google Scholar 

  • Grote RC (2005) Forced ranking: making performance management work. Harvard Business School Press, Boston, MA

    Google Scholar 

  • Hattie J, Timperley H (2007) The power of feedback. Rev Educ Res 77(1):81–112

    Article  Google Scholar 

  • Locke EA, Latham GP (1984) Goal setting: a motivational technique that works! Prentice Hall, Englewood Cliffs, NJ

    Google Scholar 

  • McCord P (2014) How Netflix reinvented HR. Harv Bus Rev (January/February), 60–77

    Google Scholar 

  • McGregor D (1960) The human side of enterprise. McGraw-Hill, New York

    Google Scholar 

  • Murphy KR, Cleveland J (1995) Understanding performance appraisal: social, organizational, and goal-based perspectives. Sage, London

    Google Scholar 

  • Odiorne GS (1965) Management by objectives. A system of managerial leadership. Pitman, New York

    Google Scholar 

  • Trost A (2017) The end of performance appraisal. A practitioners’ guide to alternatives in agile organizations. Springer, Heidelberg

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Trost, A. (2020). Goals, Assessment and Feedback. In: Human Resources Strategies. Future of Business and Finance. Springer, Cham. https://doi.org/10.1007/978-3-030-30592-5_6

Download citation

Publish with us

Policies and ethics