Abstract
Organizations increasingly participate in and rely on inter-organizational processes to carry out work. However, inter-organizational processes may be complex, especially when there is a need to introduce and decide upon changes that affect the process. In this paper we examine the problems that may arise when changing inter-organizational processes. As the foundation for our examination, we use a case study performed at a healthcare region in Sweden. In the case, a number of potential changes to an inter-organizational process have been identified. Based on the analysis of the case, we identify the basic constituents that enterprise models need to contain in order to be useful tools for representing changes to inter-organizational processes.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Mäkipää, M.: Inter-organizational information systems in cooperative inter-organizational relationships: study of the factors influencing to success. In: Suomi, R., Cabral, R., Hampe, J.F., Heikkilä, A., Järveläinen, J., Koskivaara, E. (eds.) I3E 2006. IIFIP, vol. 226, pp. 68–81. Springer, Boston, MA (2006). https://doi.org/10.1007/978-0-387-39229-5_7
Breu, R., et al.: Towards living inter-organizational processes. In: 2013 IEEE 15th Conference on Business Informatics, pp. 363–366. IEEE, Vienna, Austria (2013)
Ziemann, J., Matheis, T., Freiheit, J.: Modelling of cross-organizational business processes - current methods and standards. Enterp. Model. Inf. Syst. Architect. 2, 23–31 (2015)
Diirr, B., Cappelli, C.: A systematic literature review to understand cross-organizational relationship management and collaboration. In: The Hawaii International Conference on System Sciences (2018)
Melchor, O.H.: Managing Change in OECD Governments: An Introductory Framework. OECD Publishing, Paris (2008)
Burnes, B.: Kurt Lewin and the planned approach to change: a re-appraisal. J. Manag. Stud. 41, 977–1002 (2004)
Fernandez, S., Rainey, H.G.: Managing successful organizational change in the public sector. Public Adm. Rev. 66, 168–176 (2006)
Henkel, M., Johannesson, P., Perjons, E.: An approach for e-service design using enterprise models. Int. J. Inf. Syst. Model. Des. (IJISMD) 2(1), 1–23 (2011)
Lee, J.-N., Kim, Y.-G.: Effect of partnership quality on IS outsourcing success: conceptual framework and empirical validation. J. Manag. Inf. Syst. 15, 29–61 (1999)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Henkel, M., Koutsopoulos, G., Bider, I., Perjons, E. (2019). Using Enterprise Models for Change Analysis in Inter-organizational Business Processes. In: Di Ciccio, C., et al. Business Process Management: Blockchain and Central and Eastern Europe Forum. BPM 2019. Lecture Notes in Business Information Processing, vol 361. Springer, Cham. https://doi.org/10.1007/978-3-030-30429-4_21
Download citation
DOI: https://doi.org/10.1007/978-3-030-30429-4_21
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-30428-7
Online ISBN: 978-3-030-30429-4
eBook Packages: Computer ScienceComputer Science (R0)