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Persuasive Assistant Study—Moderator Variables

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The Role of Psychological Reactance in Human–Computer Interaction

Part of the book series: T-Labs Series in Telecommunication Services ((TLABS))

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Abstract

The persuasive assistant study presented 72 participants with a persuasive to-do list application that was controlled via a spoken dialogue assistant. The investigated moderator variables were trait reactance, social agency, and involvement. Results show that trait reactance only moderated the effects of negative cognitions, while social agency interacts with both components of state reactance. No moderating effect of involvement could be shown. Furthermore, the study showed that state reactance can improve the prediction accuracy of the subjects’ global opinion about the technical device.

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Notes

  1. 1.

    Since attractiveness is a global judgment of a system, it can be regarded as an operationalization of potential acceptance.

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  1. Werder (Havel), Brandenburg, Germany

    Patrick Ehrenbrink

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  1. Patrick Ehrenbrink
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Correspondence to Patrick Ehrenbrink .

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Ehrenbrink, P. (2020). Persuasive Assistant Study—Moderator Variables. In: The Role of Psychological Reactance in Human–Computer Interaction. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-030-30310-5_11

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  • DOI: https://doi.org/10.1007/978-3-030-30310-5_11

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-30309-9

  • Online ISBN: 978-3-030-30310-5

  • eBook Packages: EngineeringEngineering (R0)

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