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Assessing Job Satisfaction of Software Engineers Using GQM Approach

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Software Technology: Methods and Tools (TOOLS 2019)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 11771))

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Abstract

In this study, the Goals Questions Metrics (GQM) approach was utilized to analyze the relationship between lifestyle and software process-oriented factors and the job satisfaction level of Software Engineers. The author organized the questionnaire that included questions addressing all the metrics identified during GQM activities. Gathered metrics are analyzed on being correlated with workplace contentment of survived developers. The author found ten statistically significant factors on a confidence interval of 95%. Those are age, deadline pressure, personality, an average number of lines of code contributed to a project weekly, relationships with peer colleagues and management, an intensity of interaction with customers, sleep duration, quality of working environment, and prevalence of agile methods in the development process in a company. However, a number of factors, that are generally believed to influence job satisfaction, were found to be insignificant. Overtime working, project criticality were demonstrated to have no considerable effect on job satisfaction. Multivariate regression was employed to build the model to recognize what metrics are the most important to assess workplace contentment. The author shows that depending on included factors it is possible to achieve R-square of 59–89%.

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Author information

Authors and Affiliations

  1. Innopolis University, Innopolis, Russia

    Aleksandr Tarasov

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  1. Aleksandr Tarasov
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Correspondence to Aleksandr Tarasov .

Editor information

Editors and Affiliations

  1. Innopolis University, Innopolis, Russia

    Manuel Mazzara

  2. IUT de Blagnac , Blagnac, France

    Jean-Michel Bruel

  3. Innopolis University, Innopolis, Russia

    Bertrand Meyer

  4. Ivannikov Institute for System Programming, Russian Academy of Sciences, Moscow, Russia

    Alexander Petrenko

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Tarasov, A. (2019). Assessing Job Satisfaction of Software Engineers Using GQM Approach. In: Mazzara, M., Bruel, JM., Meyer, B., Petrenko, A. (eds) Software Technology: Methods and Tools. TOOLS 2019. Lecture Notes in Computer Science(), vol 11771. Springer, Cham. https://doi.org/10.1007/978-3-030-29852-4_10

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  • DOI: https://doi.org/10.1007/978-3-030-29852-4_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-29851-7

  • Online ISBN: 978-3-030-29852-4

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