Abstract
Successful decision making is a necessary and sufficient condition for effective and efficient management of any business or organization. In this chapter, we introduce the concept of “dynamic task” and explain why learning and decision making in dynamic tasks is hard, what are the key challenges to decision making and learning in dynamic tasks, and why system dynamics-based interactive learning environments (SDILEs) are an effective tool to improve people’s (In this book the words, people, users, learners, and decision makers are used interchangeably.) decision making in dynamic tasks. Why is the incorporation of debriefing into the design of an SDILE critical? Through such questions and assertions, the objective of this introductory chapter is to entice the reader for the following material in this book.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Diehl, E., & Sterman, J. D. (1995). Effects of feedback complexity on dynamic decision making. Organizational Behavior and Human Decision Processes, 62(2), 198–215.
Edwards, W. (1962). Dynamic decision theory and probabilistic information processing. Human Factors, 4, 59–73.
Fischer, H., & Gonzalez, C. (2016). Making sense of dynamic systems: How our understanding of stocks and flows depends on a global perspective. Cognitive Science, 40(2), 496–512.
Forrester, J. W. (1961). Industrial Dynamics. Cambridge, MA: Productivity Press.
Garris, R., Ahlers, R., & Driskell, J. E. (2002). Games, motivation, and learning: A research and practice model. Simulation & Gaming, 33(4), 441–467.
Größler, A., Rouwette, E., & Vennix, J. (2016). Non-conscious vs. deliberate dynamic decision-making—A pilot experiment. Systems, 4(13), 1–13. https://doi.org/10.3390/systems4010013.
Lane, D. C. (1995). On a resurgence of management simulations and games. Journal of the Operational Research Society, 46, 604–625.
Qudrat-Ullah, H. (2010). Perceptions of the effectiveness of system dynamics-based interactive learning environments: An empirical study. Computers and Education, 55, 1277–1286.
Qudrat-Ullah, H. (2014). Yes we can: Improving performance in dynamic tasks. Decision Support Systems, 61, 23–33.
Qudrat-Ullah, H., Saleh, M. M., & Bahaa, E. A. (1997). Fish Bank ILE: An interactive learning laboratory to improve understanding of ‘The Tragedy of Commons’; a common behavior of complex dynamic systems. Proceedings of 15th international system dynamics conference, Istanbul, Turkey.
Spector, J. M. (2000). System dynamics and interactive learning environments: Lessons learned and implications for the future. Simulation and Gaming, 31(4), 528–535.
Sterman, J. D. (1989). Modeling managerial behavior: Misperceptions of feedback in a dynamic decision making experiment. Management Science, 35, 321–339.
Sterman, J. D. (1994). Learning in and about complex systems. System Dynamics Review, 10, 291–330.
Sterman, J. D. (2000). Business dynamics: Systems thinking and modeling for a complex world. New York: McGraw-Hill.
Sterman, J. D., & Dogan, G. (2015). I’m not hoarding, I’m just stocking up before the hoarders get there. Behavioral causes of phantom ordering in supply chains. Journal of Operations Management, 39–40, 6–22.
Sterman, J. D., & Sweeney, B. (2007). Understanding public complacency about climate change: Adults’ mental models of climate change violate conservation of matter. Climatic Change, 80(3–4), 213–238.
USDOA. (1993, August 31). US Department of the Army, Military Operations: U.S. Army Operations Concept for Combat Identification, TRADOC Pam 525-58 (p. 1). Fort Monroe, VA: Training and Doctrine Command.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2020 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Qudrat-Ullah, H. (2020). Decision Making and Learning in Dynamic Tasks. In: Improving Human Performance in Dynamic Tasks. SpringerBriefs in Complexity. Springer, Cham. https://doi.org/10.1007/978-3-030-28166-3_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-28166-3_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-28165-6
Online ISBN: 978-3-030-28166-3
eBook Packages: Business and ManagementBusiness and Management (R0)