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Consumer Information for Patients, Families, and Caregivers

  • Jean Moody-Williams
Chapter
  • 234 Downloads

Abstract

The demand for consumer data to make decisions about health care continues to increase with the evolving nature of health savings accounts, consumer-driven health plans, value-based incentive benefits, and public reporting on healthcare information. The demand for meaningful data is exceeding the supply of information that can be used to make wise healthcare decisions. There are, however, several sources of information available today that were not in existence only a few years ago including public and private healthcare rating websites, decision support tools, adverse event reporting systems, and newly developed apps for smartphones. Consumers that have relied on referrals from physicians, family, and friends to steer their course are now increasingly supplementing these sources with other valuable information.

Keywords

Consumer report cards Transparency Compare websites Clinical decision support tools Consumer healthcare apps 

References

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Jean Moody-Williams
    • 1
  1. 1.Transitions, Trust and TriumphBaltimoreUSA

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