Advertisement

Pursuing Continuous Quality Improvement

  • Jean Moody-Williams
Chapter
  • 260 Downloads

Abstract

While improving the quality of care delivered to patients has been a goal of healthcare professionals from the start, many landmark events and publications have served to increase awareness of the need for continuous improvement. Publications such as To Err is Human and Crossing the Quality Chasm magnified the need for urgent change to close the gap between the current state of health care and the desired state. Methodologies have evolved over the years to move from randomly searching for quality issues to continuous improvement and proactively using data for evidence-driven approaches to better outcomes. Most successful quality improvement efforts include collaboration from a wide variety of stakeholders, including clinicians, patients, families, and community.

Keywords

Quality improvement Quality improvement organizations Learning networks Coordinating care Quality improvement in nursing Continuous improvement 

References

  1. Centers for Medicare & Medicaid Services. Quality improvement organizations. 2019. https://www.cms.gov/medicare/quality-initiatives-patient-assessment-instruments/qualityimprovementorgs/index.html. Accessed 5 May 2019.
  2. Codman EA (Ernest Amory) (1869–1940). In: Trove. 2009. https://nla.gov.au/nla.party-82163. Accessed 20 Jan 2019.
  3. Cook ES. The life of Florence Nightingale. London: MacMillan; 1913.Google Scholar
  4. Institute of Medicine. Medicare: a strategy for quality assurance, vol. I. Washington, DC: The National Academies Press; 1990.  https://doi.org/10.17226/1547.
  5. Institute of Medicine. To err is human: building a safer healthcare system. Washington, DC: The National Academies Press; 2000.Google Scholar
  6. Institute of Medicine. Crossing the quality chasm: a new health system for the 21st-century Committee on Quality of Health Care in America. Washington, DC: N.A. Press; 2001.Google Scholar
  7. Schamel J. How the pilot’s checklist came about. First written Oct. 30, 1935. Updated March 18, 2017. http://www.atchistory.org/History/checklst.htm. Accessed 5 May 2019.
  8. Text4baby. n.d.. https://www.text4baby.org/. Accessed 2 Mar 2019.
  9. U.S. Department of Transportation. Advisory circular: crew resource management training. 2004. https://www.faa.gov/documentLibrary/media/Advisory_Circular/AC_120-51E.pdf. Accessed 5 May 2019.
  10. World Health Organization. WHO surgical safety checklist. 2009. https://www.who.int/patientsafety/safesurgery/checklist/en/. Accessed 5 May 2019.

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Jean Moody-Williams
    • 1
  1. 1.Transitions, Trust and TriumphBaltimoreUSA

Personalised recommendations